Centric FiberReviews of centricfiber.com

I’ve recently move in a community that only offers Centric Fiber. It’s been more than 3 months now, and service is still terrible. The tech support reps are nice but the service is terrible. The outages are at least once a week, and service is extremely slow every evening. In most cases the outages can last more than 24 hours, I work from home and it’s a huge inconvenience. I understand they may work on it, but at the very least provide a credit or discount for unused service. Also, if you lose internet after 10pm your screwed until 8am when the office reopens.

Their pricing and customer service is so much better than any other internet company I’ve used!

This is the worst company I have ever deal with too many outages I understand stuff happens, but with this company happens every week of the month and they take a day and a half to fix it people from business from their home. People work from home so far this company is the worst and it really sucks.

I had the pleasure of speaking with Shanice butler, a customer representative this morning and she was very quick with my questions and concerns, and getting me issue resolved ,very respectful and even congratulated me on my new home purchase. Got off the phone feeling good about having centric service now. Great customer service iam here to stay. Thank you

Jonathan was extremely helpful!

Eric made getting new services provided seamless, took minutes, offered great pricing and was very polite and professional. Could not have had a better experience, 10/10 would recommend. - Cristian B.

Makenzie went above and beyond to double check my policy and see what she could do to retain us as customers after Spectrum came into our area. Her service today really showed me why Centric is the best option and I appreciated the interaction, the empathy for my pocketbook, as well as her understanding and kindness. Way to go!

When it works, it's good. I swear every time it rains, the internet goes down. Doesn't even have to be raining hard and the internet just stops working. Oh look, another outage. Again. I haven't really had internet for the last 3 days.