Lydia
I had Internet issues
I had Internet issues, and Connor was fantastic walking me through the steps of trouble shooting. Conner was patient and very understanding and together we addressed the issue. Excellent customer care!

Centric Fiber connections are Built for the Speed of Life™.We offer more than just internet—we treat telecom as an amenity. Our community-designated technicians, GigaGuides™, ensure personalized local support and assistance. Pre-wired homes enjoy active-on-arrival service, making setup immediate and seamless. With our advanced technology and equipment, Centric Fiber provides an unmatched experience in future-proofed speed capabilities and convenience.
Centric Fiber (centricfiber.com) has 425 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Lydia
I had Internet issues, and Connor was fantastic walking me through the steps of trouble shooting. Conner was patient and very understanding and together we addressed the issue. Excellent customer care!
Sergio
Out of the 8 days I've had Centric Fiber services, 3 days have been without Internet.
Response from Centric FiberMar 23, 2025
Thank you for sharing your feedback. We’re sorry to hear about your experience with Centric Fiber and want to resolve the issue directly. The concerns you mentioned do not align with our commitment to high-quality service, and we’re dedicated to making it right. Please give us a call at 877-342-7270 and reference your review, so we can address your concerns and ensure your satisfaction. Thank you for allowing us the opportunity to improve your experience.
customer
Thao was really awesome, super helpful and fast!
Gerald Egda B.
Renee was a wonderful representative. She answered all of my questions and was very friendly and patient.
Sharon P.
Very friendly and knowledgeable, she answered all my questions! Jet definitely went above and beyond!
Michael R.
Mackenzie was so pleasant and wonderful to talk to. She was also extremely helpful. It was the best customer service experiences I've ever had. More Customer Service reps should be like Mackenzie, they could learn a lot from her on how to be with people.
Jimmy D.
Ryan was friendly and had a positive attitude. He was extremely efficient pleasant to work with.
LaFonda C.
Micheal was very friendly and informative