KENNETH C.
Jesse did a great job and he has a good…
Jesse did a great job and he has a good sense of humor. It took a min but he got it going thank you for your care and support.

Centric Fiber connections are Built for the Speed of Life™.We offer more than just internet—we treat telecom as an amenity. Our community-designated technicians, GigaGuides™, ensure personalized local support and assistance. Pre-wired homes enjoy active-on-arrival service, making setup immediate and seamless. With our advanced technology and equipment, Centric Fiber provides an unmatched experience in future-proofed speed capabilities and convenience.
Centric Fiber (centricfiber.com) has 425 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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KENNETH C.
Jesse did a great job and he has a good sense of humor. It took a min but he got it going thank you for your care and support.
STARR E.
Makenzie is an asset to the company. She was Friendly, helpful and very efficient. She was able to help me quickly with my issue and Even propose helpful solutions for the future.
Kristine
This internet isn’t good. I only have it because it’s the only provider in my area. The amount of of time my internet has an outage with no communication and it takes HOURS for the internet to come back on.
Response from Centric FiberMar 25, 2025
Thank you for sharing your feedback. We’re sorry to hear about your experience with Centric Fiber and want to resolve the issue directly. The concerns you mentioned do not align with our commitment to high-quality service, and we’re dedicated to making it right. Please give us a call at 877-342-7270 and reference your review, so we can address your concerns and ensure your satisfaction. Thank you for allowing us the opportunity to improve your experience.
Lee K.
The installation technician, Thao, was very professional, Punctual, and very helpful. He informed me of my options and gave very clear, Concise instructions that was easy to follow. He was great!
Mr. A.
Top #1Worse internet service and company. Maintenance issues every other day! Outages everyday! I'll never recommend them to anyone! I'd rather pay outrages prices with Comcast then put up with the stress from these idiots
Response from Centric FiberMar 23, 2025
Thank you for sharing your feedback. We’re sorry to hear about your experience with Centric Fiber and want to resolve the issue directly. The concerns you mentioned do not align with our commitment to high-quality service, and we’re dedicated to making it right. Please give us a call at 877-342-7270 and reference your review, so we can address your concerns and ensure your satisfaction. Thank you for allowing us the opportunity to improve your experience.
Hannah E.
Our first contact was with Donna and we could not have had a better first impression. She is the kindest, most helpful person I have ever dealt with. She went above and beyond to try and get our internet up and running before the weekend. Turned out we needed an updated router but she made sure that we kept our spot on the schedule to have a tech come out. Jordan was our tech and was immaculately on time and had us up and running in under 30 minutes. From start to finish the customer service was amazing and being a work from home household, internet keeps us functioning. Thank you again!
Zachary
Thao was great very knowledgeable and professional. Extremely helpful with advice to a current problem I was having with not enough cat5 ports on back of router.
Terry F.
Centric Fiber treated my problem efficiently, and promptly. Their response time was immediate, and they stuck with it until all was solved. I was very impressed.