Cask CartelReviews of caskcartel.com

I see a lot of negative reviews, and was discouraged after my order was not fulfilled immediately. However it all worked out well, it was fine. First let me say this, if you want booze now, go to a liquor store, use Instacart or just go to a bar. This is my experience : I ordered 4 bottles of Slingsby Gin, that is generally not available anywhere in the USA. It is not exported widely. I have been to Harrogate, and truly enjoyed these gins, and wanted to have them in my home for my mother’s visit, as she is an older British woman, who loves her G&T. I waited about 3.5 weeks and it showed up. Not cheap, not fast, but I got something that I cannot get anywhere that I know of, in America. I contacted customer service after reading bad reviews, but they were all very nice and polite. Generally helpful, and gave me the information they could. I would recommend Cask Cartel based on my experience of getting something that I really cannot get anywhere, and I sincerely thank them for getting this to me. IF YOU WANT SOMETHING THAT you cannot get easily, and can be a little patient, then it will work out.

CaskCartel knowingly sold me product they knew was out of stock. They refuse to give me any status updates, tracking information, or supplier information. After nearly a month of waiting for any actual information I disputed the charge with my Credit Card company

Ordered 12/7 and it’s now 12/22. First time I contacted them they advised they have up to 10 biz days to fulfill order, when that passed they said 30 days, which is what PayPal gives to file a claim. The won’t cancel the order and refund my money so I guess I’ll wait their 30days. Will never use them again.

After I placed my order I then checked reviews. I was VERY nervous about placing my order. That being said I would highly recommend Cask Cartel. Order was easy to place I received many updates on my order. Received my order today in great condition.

This place is a scam! They send you nothing. Do not answer phone calls or reply to emails. When I got my credit card company involved they sure were able to respond to them. Even after the credit card dispute was decided (twice!) in their favor, they tried to get more money out of me. I’m happy to report Chase gave me a courtesy credit so I was not out the money. However Chase still paid this scam artist.

These guy's are a joke

They sent me the wrong bottle. No even close to what I ordered!!! I sent back the bottle and haven’t heard anything else from them and still haven’t received they bottle I ordered or got a refund

Won't order again. Over a week after the order and it hasn't shipped and no one can tell me when it will ship. Emails get rejected.