Cask CartelReviews of caskcartel.com

I purchased a specialty flavored Hotel Tango bourbon from Cask Cartel and I was sent the wrong item. It took a number of weeks to exchange the item for what I ordered, and there was a return shipping inconvenience, but after about a month it was resolved. I did finally get what I ordered, and the Cask Cartel representative appeared to be responsive and communicative through the process.

Agree with most reviewers- this is a lousy business. Shipping policy lousy, state they wills sent “free gift”. That doesn’t come. Policy is clear - no returns and their prices are ridiculous. Don’t have anyone else to blame - I ordered thinking the person who requested it had researched. It was my bad that I paid 4 times the cost of the actual product! Lessened learned for me but I hope no one else buys from this overpriced on line marketing scheme.

Hiya Im trying to place an order for some Brandy and the prices keep changing from £99.00 - to £124 per bottle everytime i click back on My cart, it changes also the shipping cost keeps changing from £75.00 to £124.00 everytime i click back on My cart.it also changes How come it keeps changing, i want to place an order but its varying from £180.00 to £280.00 for the same item, would like to complete my order but not till its sorted out - thanks please advise on why - thanks

On the positive side, this company is not a scam. After placing an order and finding all the negative reviews here I was briefly worried. They are a legitimate business. Caveat emptor: the expectations are clearly spelled out when you order: - No refunds. The company is just a central point to aggregate orders, they outsource actual fulfillment to their network. At best if you have a bad experience you'll get a credit for a future order. - Up to 4 days to assign your order and up to 30 days for it to be fulfilled. It doesn't always take this long; I ordered a Christmas gift for my brother on Dec 11 and it was delivered Dec 26. This wouldn't normally be a problem except given that it is alcohol and requires an adult signature and threatens return if not accepted in 3 attempts, the lack of ability to specify any delivery dates in advance ties your recipient to being present to accept it for a 35-day period. - Expensive. Worth it for me as a gift, but I will not be likely to order from them unless it's a truly unique product I can't get elsewhere and am willing to pay a premium to obtain.