Carnival Cruise LineReviews of carnival.com

Very fraudulant cruiseline They lied to me Took $100 Were NO HELP booking and rude I was told they are the bottom of the barrel cruiseline and after a waiter was sexually a pig propositioning my girlfriend i would NEVER recommend carnival

Sail on Sunrise march 2024 Loved the ship, the food and the ports.

I Saul with Carnival at least twice a year and have never had a bad experience until I had to deal with post cruise customer care. This is the first time I have ever left an item in my stateroom. First off I’m just figuring out that you can’t speak to anyone. You have to fill out a form for lost item. So I did. 4 days later they send me another email that they are still looking for my item (iPad). In the meantime I was able to contact a lady that was on the cruise ship on the sailing right afte I debarked. She went to guest services and inquired about my item and they showed her that they had found it. They kept telling her that I needed to fill out the form, which I had already done. She checked again before she debarked and gave them my list item report number and they told her they no longer had the item. I say all this to say that I’m really disappointed in this process. It’s very frustrating that there is no one to speak to. I notices all inquiries post cruise are all forms to fill out. You can’t speak to anyone but they sure have someone to speak to while they’re trying to get your money to book the cruise. This is just a warning to anyone who cruises to please check and recheck your cabin before you debark because it will be a nightmare trying to get your items back. And for Carnival…..you should really consider revamping your post cruise customer care policies. I cruise a lot but after this I may have to stick with Royal Caribbean.

My Horrific Experience with Carnival Cruise Line – A Story of Neglect, Mistreatment, and Cover-Ups I never imagined that a vacation meant for relaxation would turn into one of the most degrading and traumatic experiences of my life. What started as a simple misunderstanding of Autism escalated into blatant mistreatment, false accusations, and outright human rights violations by Carnival Cruise Line. • I was denied food, water, and basic hygiene items like soap and water in my room. • My phone was confiscated, cutting me off from any outside help. • I was not allowed to contact the Coast Guard or police, despite requesting to do so. • My partner was charged with taking care of me as if I were a child, while staff asked her what Autism even is. • I was falsely documented as saying I wanted to die—a complete lie used to justify their treatment of me. • They revoked my partner’s alcohol privileges (for no reason), only to reinstate them later, which had NOTHING to do with my situation. • Instead of addressing the harm they caused, they tried to cover it up with free specialty restaurant meals—as if food could undo the damage. • They pressured me to take Ambien instead of simply allowing me to walk around to wind down (something I need due to Autism). They never checked my weight, health history, or whether the drug was even appropriate for me. • After all of this, they banned me from ever sailing with them again by placing me on their Do Not Sail list. This was nothing short of a complete abuse of power, discrimination, and a cover-up. Carnival had no knowledge of Autism, made false claims about my mental state, and treated me as if I were mentally incompetent. This isn’t just about a bad vacation—this is about mistreatment, medical negligence, and a blatant disregard for basic human rights. I am sharing my experience so people can see how dangerous and untrained this company is when it comes to dealing with neurodivergent individuals. This should never happen to anyone else.

Carnival Cruise Liner, what a shame, I am 58 years old, I have been on many cruises with my wife, the management simply does not care about maintaining quality, they only think about making a profit, the buffet on 10 day cruises is of poor quality, almost always the same menu every day, disgusting hygiene at the buffet, no one washes their hands before entering the buffet and in other restaurants, the staff do not even care, after 4 or 5 days I start to see people with masks coughing, many people get sick, all this happens because there is no hygiene, what they do is cover it up so that the rest of the passengers are happy and continue to spend money. I say this because this is my second experience with Carnival, it is very easy to catch bacteria at Carnival. I was sick on two trips. 2023, trip from Sydney to New Zealand, got Covid 19. 2025, Queensland, I got Influenza, they charged me 1124 dollars for the medication and 10 minutes of consultation with the doctor, me and my wife together. Is this normal? I don't think so. I don't have this problem on other cruise lines, only on Carnival, Cloude 9 Spa Disgusting, I saw a naked man in the corridor where women and men enter all the time, they don't have wet wipes to clean seats and beds, it's very easy to catch bacteria, anyway, there's a lot more to say but I'll stop here, for me, never again on this cruise ship and where I have so much to choose from with different companies and companies with better reputations.

What’s really disappointing is that Carnival bought Cunard with the intention of helping its financial struggles, but instead of preserving Cunard’s legacy, they turned the QM2 into just another cruise ship. They stripped it of its true ocean liner features and turned it into something entirely different. What could’ve been a majestic successor to the great ocean liners became another generic vessel. Cunard deserves better, and so does the legacy of the QM2. Honestly, this brand would be better off just giving it to Cunard its self. :)

Very Disappointing Experience I had high hopes but was left extremely disappointed. The food quality was subpar, and the variety was very limited. Honestly, it felt like a complete rip-off for the price. If there's one positive, it’s that the meals are so unappealing that if you’re trying to lose weight, this might be the place for you. The lack of flavor and excitement means you’ll likely end up eating less, but that’s about the only benefit. At list stuff very friendly

My husband, myself and 2 children cruised on the Celebration Jan 19-26, 2025. For the most part we had a great time. The food service and quality was a repeated let down. The first night I was a few minutes earlier than everyone else. They wouldn’t serve me anything without everyone there. Fine I get it but a kind explanation from the server or some sort of dining etiquette handbook beforehand. If this is a major rule that they have I feel like it should’ve been broadcast. The waitstaff made me feel like the 2 shrimp cocktails I ordered were for people that didn’t exist. Instead of explaining the policy they just ignored me until the rest of the party joined me. The second night we made our reservation and the 10 minute time limit expired as we were standing in line to check in. They wouldn’t seat us and we had to start a new reservation for a 40 minute wait. One of the other nights I made a reservation and service ends at 9. My table showed it was ready at 8:59. They wouldn’t seat me even though the entire restaurant was full. It was just myself because the rest of my family was sick with norovirus. I worked in restaurants for many years, no one wants a table one minute until close. But a single person with an entire room still full, c’mon. The whole dining experience really was disappointing. This meal service was included in our cruise package but man they weren’t accommodating and we felt like if we weren’t buying the up charge meals they didn’t want anything to do with us. There were a few fantastic and fun bartenders. Again the service however lacked. They would take our drink order and then take 5 other people’s order at the same time. Fine, except they didn’t give drinks in the order they were taken. There were multiple times I received my drink after other people when I ordered first. If you get chatting with any of the employees they are more than happy to tell you that they work 14 hour shifts for 9 months with no days off and are only paid tips. Come on Carnival treat your employees better. This cruise was very apparent that the employees were burnt out. We had fun family time don’t get me wrong but it was daily that we encountered some type of negative service. The ship itself had lots to do and any other food experience was pleasant. The sit down dining experience just left a poor impression.