CarewellReviews of carewell.com

I am extremely happy with the service I received in trying to return an item I didn't anticipate being so much. They were very understanding and was more than happy to assist me in the return process. Will definitely buy from Carewell again.

Yesterday when I called carewell, I needed to change my automatic delivery date. During this phone call I received another call from my surgeon which I needed to take. The lady I was speaking with at Carewell was placed on hold, And I took the other call. My other call took quite a bit longer than expected, and when I went back to the line the Carewell people had hang up the phone, which I completely understood. When I called Carwell back I found out that not only had they taken care of the new shipping date, she had also taken care of canceling the advance shipping dates and reworked for a new 60 day plan. This kind of service is pretty much unheard of anymore. I am so glad to hear Care will still believes in treating the customer properly. It is a pleasure to do business with them!

I was very satisfied with my experience. The girl that helped me was Shelby and she was wonderful! She helped me find a product and I can't wait to get it.

Excellent service very prompt very knowledgeable and the best I’ve ever used leaving the stores can’t compare but what this company has everything this company has is 100% good when I mean that you don’t have to keep shopping until you get the right thing the first time is the best time thank you very much and I will continue to shop thank you very much Paul Jackson

Jaylin helped me with a return. I was not able to locate my paperwork at home. It was refreshing to speak to a customer representative who was able to pull up all my orders. She was able to see when the last ime I ordered Gloves.she explained the return policy. I was so happy the case could still be returned. No restock or shipping. Carewell has trained their employees well.

I found myself in need of some home medical equipment. I contacted Carewell on their 855 number. I spoke with a young lady named Jazmine and her service was quick, thoughtful, and very helpful. If you find yourself in need of home medical equipment, I recommend Carewell very highly and I will absolutely use them again!!!!!

I have ordered from Carewell for several years for one of my residents. I always call to place my order. First I called because my password was always wrong and it was just easier. But, then it was always so pleasant to speak with one of the customer service folks. Every single time I've called over the years, they have been so personable and friendly and we always end up chit chatting about something! This is the company doing something right!! I tell everyone to order from them!!!

Carewell provided the quickest and best customer service I've ever received! They responded within only a few minutes after I sent my e-mail regarding a delivery issue and let me know they were taking care of it immediately. Not long after, I got a confirmation e-mail and before the end of the day I received a tracking number. I highly recommend Carewell as a great business and it's right here in the U.S.!