CarewellReviews of carewell.com

Response from CarewellOct 14, 2025

That is wonderful to hear! We are incredibly proud of our team.

Response from CarewellSep 29, 2025

That's fantastic to hear! Thank you so much for taking the time to share your experience. We appreciate your loyalty and look forward to continuing to serve you!

Response from CarewellSep 23, 2025

Thanks so much for the fantastic review! We're thrilled to hear your order arrived so quickly. We work hard to make every part of the experience, from ordering to returns, as smooth and seamless as possible. We truly appreciate you taking the time to share your feedback. Thanks again!

Response from CarewellSep 23, 2025

Thank you so much for the fantastic feedback! We're thrilled to hear you had an excellent experience with our customer service. Our team works hard to make sure every part of your experience is top-notch, from the products to the delivery. We really appreciate you taking the time to share your positive review.

Response from CarewellSep 23, 2025

Thanks so much for the wonderful feedback! We're thrilled to hear that our team was able to provide a pleasant, professional, and courteous experience. Taking immediate action to resolve issues is a top priority for us, and we're glad we could get everything sorted out for you. We really appreciate you taking the time to share this.

Response from CarewellSep 15, 2025

Thank you for reaching out about your experience with Duocal. We're sorry to hear about your frustration with how the product's serving size is advertised. The 492 calories are for a full 100-gram serving, but Duocal is designed to be a flexible supplement. We recommend distributing it throughout the day to meet individual needs. We apologize that this was not clearly explained on the packaging. Your feedback is valuable, and we are committed to using it to improve how we communicate product information in the future.

Response from CarewellSep 15, 2025

We're very sorry to hear about your frustrating experience with your recent order and our customer service. While we can't accept returns on the items you've opened, we hope to have the chance to provide you with a better experience in the future.

Response from CarewellSep 12, 2025

Thank you for your feedback. We understand your frustration and apologize for the confusion. While we no longer offer specific discounts, we do offer savings through our Autoship program. All customers, including veterans and caregivers, can receive 30% off their first Autoship order and 5% off all future Autoship orders. This is our way of providing long-term value to everyone who depends on us. We appreciate your understanding.