I was skeptical at first but a truly great experience. I had read online all the positive reviews, seen their content on YouTube and decided to pull the trigger.
I got the car I wanted, with savings both in my pocket and TIME!
Highly recommend unless you enjoy the tussle with dealers.
Response from caredge.comDec 23, 2025
Jorge, a healthy dose of skepticism is usually a good thing in the car market, so we are honored that we earned your trust! We are thrilled that the videos helped you take the leap.
You hit the nail on the head, saving money is great, but saving --TIME-- is often the real game-changer. We are happy we could handle the "tussle" so you didn't have to. Thank you for the recommendation and enjoy the new car!
LB
Lelia B.
Keeping my peace and serenity while CarEdge does the arm wrestling
After purchasing the concierge service and searching for a CPO vehicle unsuccessfully, I became ill and was forced by ill-health to stop the process. When I regained my health, I shifted my search to a new vehicle. After test driving my semi-finalists for a tow vehicle for my camper, I landed on a 2026 Honda Ridgeline RTL.
My new concierge, Joe Hoffman, used the vin # I provided and other dealers' offers and advised me when there was nothing left to ask for in negotiating. It took longer to transfer funds from one bank to another than it took Joe to negotiate a fair purchase price. I appreciate the education and information made available to me and working with Joe was comforting and stress-free.
I was delighted to avoid the finance manager's office at the dealership, completing the entire transaction with the sales person who went with me on the initial test drive.
I am well satisfied, no anxious moments, blood pressure lowered, and glad to have a positive experience in auto research, shopping, and buying.
Thank you, Joe Hoffman and the CarEdge team.
Response from caredge.comDec 23, 2025
First and foremost, Lella, we are so glad to hear you are back to good health!
It is wonderful that you could jump back into the search and land on such a great tow vehicle. The Ridgeline is a fantastic choice for your camper. We absolutely love the comparison, when the bank transfer takes longer than the negotiation, you know the Concierge is doing their job right!
Skipping the Finance Office and keeping your blood pressure down is exactly the "peace and serenity" we aim for. Thank you for trusting Joe and the team to handle the arm wrestling for you!
AE
Adam E.
Smooth process and Great Communication
CarEdge and their Concierge service made the car shopping, inspection, negotiation, and buying experience much easier than if I had gone it alone. All along the way the communication from the CarEdge team helped us work together to find the right vehicle, which for me was a 2022 Q7, still under warranty, low miles, 1 owner, no accidents, and a clean inspection.
Response from caredge.comDec 23, 2025
Adam, that Q7 sounds like a perfect find! We are so glad we could team up with you to navigate the shopping, inspection, and negotiation process.
Finding a pre-owned luxury vehicle that ticks all the boxes is the sweet spot, and we are thrilled we could help you secure it without the stress of going it alone. Enjoy the new Audi!
JH
James H.
Car Edge: Car Buying Made Easy!
Car Edge made the car buying experience extremely easy for me and a lot less stressful! I am glad I chose to use this service. I did my own independent research on the truck I was looking for but I was unable to find anything that fit my preferences. Nick from Car edge found exactly the vehicle I wanted with my preferences , within two days! I would definitely recommend anyone who is in the market for a new or used vehicle to use them. you definitely get your money's worth with them.
Response from caredge.comDec 19, 2025
James, hearing that we made the experience "extremely easy" is exactly what we strive for! Sometimes the hardest part is just locating the right inventory, so we are thrilled that Nick tracked down the exact truck you needed in just two days. Thank you for the recommendation and for confirming that the service was worth it!
DA
Dan A.
Caredge pro sucks
There is no way to try before you buy. I never would have paid a dime for this terrible product. It doesnt understand the concept of sub models and trim packages. I wanted to search Lincoln Navigator L in all the trim packages at once. I tried single trim in the L and it said there were non in the US. Cars.com and cartrader beg to differ. I canceled my purchase within 15 minutes of making the purchase. I don't see any way to get my 41 bucks back. It's my fault tor not checking it out first. Painful lesson.
Response from caredge.comDec 19, 2025
Hi Dan, I am sorry to hear the search tool let you down regarding the Navigator L inventory. We never want you to feel like you wasted your money on a tool that didn't work for you.
This won't be a painful lesson,I have already sent an email to you directly to get this resolved and your subscription refunded. Please check your inbox so we can make this right immediately.
JM
JM
Nick Young and CarEdge Go Above and Beyond!
Thank you, Nick Young, for saving me lots of time, lots of money, and most importantly, my sanity! You made an overwhelming task simple and did all the legwork to find me the car that best fit my needs. From the initial call to signing, it only took a week! No question was too small, and your friendly, calm manner and years of experience reassured me throughout the process. I look forward to working with Nick and CarEdge again!
Response from caredge.comDec 19, 2025
Thank you, JM! We are so happy to hear that Nick could save you time, money, and most importantly your sanity. Transforming an overwhelming process into a simple, one-week journey is exactly what we strive for. We will be sure to pass along your kind words about Nick’s calm and friendly approach. We look forward to helping you again in the future!
LS
Lance S.
Had a great experience!
Had a great experience!
From the very beginning of the process until we e-signed the documents, the process was so easy and straightforward. Having someone handle the back and forth with the dealers is amazing. I will never sit in a dealship for hours wasting time hassling with sales people again. This was the best car buying experience I've ever had, by far.
Response from caredge.comDec 19, 2025
"Never sitting in a dealership for hours again" is a goal we share with you, Lance! We are thrilled to hear that having someone handle the back & forth made this your best buying experience ever. Thank you for choosing CarEdge to save your time and sanity! Enjoy the new ride!
RP
Richard P.
Very disappointing experience
Very disappointing experience. My first contact person located a car for me that did not meet my specifications. My second contact person got me a discount of $500, which was a given with my Honda Loyalty discount.
Both persons were pleasant and responded to questions but their performance was far from what I had hoped for and expected from professionals.
On the other hand, I did very much appreciate the many videos from Ray and Zach. Very informative.
Response from caredge.comDec 19, 2025
Hi Richard, thank you for your honest feedback. We are genuinely sorry to hear that the Concierge service didn't live up to the standard set by our videos.
We clearly missed the mark here this is not the level of service you paid for. We appreciate you sharing this so we can address these specific performance issues with the team directly. Thank you for watching the channel, even if we let you down on the service side.