caredge.comReviews of caredge.com

Their $90 AI negotiating "Agent" appeared to be a great idea. But, guess what? It may not be the time and hassle saver that they present it as. It appears that Dealers (who are also human) appear to hate communicating with AI Bots as much as we do. Think about Caredge's sales proposition to the consumer. Your AI agent has access to comparable transactions along with the actual costs that dealers pay for their inventory. The sales pitch is saving the customer time and money. Now look at the negotiation from the dealer's perspective. They are now dealing with a "customer" that has more extensive knowledge in their actual costs and may be better at negotiating than their flesh and blood counterparts. Who are they going to be more receptive to dealing with? Who can they extract maximum profit from? As long as the supply of undereducated real buyers stays strong, how do they profit from working with AI? Dealers are already using AI agents as greeters when you visit their websites. What is to stop them from also employing AI sales agents that negotiate on their behalf? What we have then is No Humans in the Loop trying to drive the sale in opposite directions. How do you achieve a Win/Win negotiation? Back to Caredge......... My first AI Agent search went unanswered by the dealer that I selected. This was after 3 attempts by the agent to start a conversation. I believe that there are two possible explanations: First, the Dealer did not see the value in working with AI and would not engage. Second, despite Caredge's attempts to make their agent appealing to humans, it still comes off as AI - and people know it. For example, the AI agent uses a self generated Email address for the dealer to respond to that has some silly domain name that I did not recognize. I'm sure that the dealer did not either. Ask yourself, when an AI agent window pops up (in voicemail, Email or Online) how often do I ignore it and ask to speak to a live person? When I gave the agent 3 days to work on I behalf, it came up with no success. So I decided to ask for my money to be refunded. The live customer service rep "recommended" that I give the AI agent at least 10 attempts before requesting a refund. To this I would ask "How often are your AI agents ignored?" This appears to be the million dollar question. It would be great transparency if Caredge published this for the public to review.

Jamer gave great guidance, listened to our myriad of questions, and was very patient. As advertised, CarEdge took complete care of our trade-in vehicle, negotiating the out-the-door price of our new Forester, and was always available to address our concerns. This type of expertise comes from years of negotiating which is not in my DNA. For the first time in my life I feel as if I got a square car deal.

I'm a busy guy, working 2 jobs need to replace my 2013 honda odyssey with 2026 Kia Carnival Hybrid SX which from my research would fit for a family of 7. A week prior to purchase of that vehicle, purchased this caredge pro, went to website found a kia carnival at future kia at clovis which is about 50 miles from my home address, pressed that AI negotiation on the night of dec.9. Following day the AI negotiated to the sales person at that dealer on my behalf using alias instead my real name. With hours during the day before 5pm, same day, the AI finally got the OTD of $53,812.43 with the 2.9%, 853.04/mo for 5yr and $6000 downpayment. So I accepted the offer that night. Called the dealer, sales dept, next day dec. 11, talked to this salesperson named anthony and presented that spreadsheet offer. Went to the dealership saturday, dec 13, he walked through me all the features of the vehicle and test drive. After that I sat down with the F&I, of course, I declined all the pkg he offered except the extended warranty which I negotiated from 3999 to 2500. I told him that I will buy that upfront to avoid acruing interest if they put it on the loan. So, that was it. I drove home that 2026 Kia Carnival SX Hybrid and I love it. Thanks to Caredge.

Having someone in my corner that speaks dealership! Ryan made it happen for the best Christmas present!!

The search was fine, but the actual subscription was not worth it. It’s a scam you never get a price from the dealer through them. They use a AI just to run and run for days and nothing happens. The dealers response clearly shows they are not interested and maybe they even know they dealing with some AI. The help desk expects you to send screenshots and the phone number they provide Ont he chat, nobody answers the helpline.

I found CarEdge through YouTube and then joined their community, where I’ve been supported start to finish through my last two luxury vehicle purchases. The community was incredibly helpful, especially Space (admin), and Igor K. Space consistently went above and beyond, spending days helping me with pro tips, dealer worksheets, scripts, and negotiation strategies. He was patient, even when he had to repeat information or provide clarity - and that is gold! It’s clear he is genuinely invested in helping members make informed decisions and achieve strong outcomes. This level of guidance (which was above and beyond), gave me the confidence to walk into any luxury dealership with realistic, compelling offers and ultimately secure great deals. As a woman, that peace of mind is invaluable in an industry that can be challenging to navigate. I trust CarEdge to provide accurate guidance and help people secure the best possible deals, and I will absolutely be back for my next vehicle. I highly recommend CarEdge! Thank you!

Smooth sailing!

The initial intake was a bit shaky and we didn't hear back for about a week. Once Ryan jumped in he absolutely knocked it out of the park. We had a OTD price within 24 hours and then picked up the car two days later. Great deal and smooth process. Thanks for all your help - we LOVE the car, AND the price we got it for.