Card Claims CenterReviews of cardclaimcenter.com

I Submitted a claim for my rental car on behalf of my BOFA visa credit card. Initially, they asked all the required docs and took their time to verify them. Once the verification is done they released the claim amount to my rental agency without any delay. The whole process was smooth and they replied to all my emails whenever I asked for the update on my claim or query related to my docs. Thanks, Eclaimsline.

Card Benefit Service was a joke. Ive had the Chase United Card for 7 years in hopes I would never have to use this benefit but unfortunately I was hospitalized with a mystery brain disease and had to miss my flight and meet my family in CA another day. United jacked me 230 bucks and when I spent weeks gathering the required documents, they write back and denied me the insurance because of some small print BS like it was a change fee instead of an additional fare fee or some crap. I asked to speak to a supervisor because generally customer service reps cant think outside the box but KC was just as bad! If he wants to throw away thousands of dollars to save 200 on the first time in a decade I ever tried to use the benefit that is his call. Incredibly poor customer service, i recommend finding one of the other dozens of credible credit cards out there so you don't have to deal with this

One word : Horrible! They just need any excuse to reject your claim, they have denied 3 out of my 4 claims so far and i feel they just need an excuse to deny the claim. The claim that was approved, they paid me only $80 for the $700 i requested. I don't trust them anymore, i am going to give up my Chase card as i don't think they are going to approve any claim in future also.

Disgusted with this company. Do not buy Chase Sapphire Credit Card based on this “benefit”. Younger Brother tragically and unexpectedly passed away a few days before our christmas vacation. Bought airline tickets, Hotel, and WDW tickets totaling to almost $5,000. Just like the other negative reviews this company requests the same documents over and over, with no proper explanation. After numerous unanswered emails sent to their customer service, and several back and forth calls consisting of being put on hold and being blatantly HUNG UP on by a claims adjuster, we have gotten no where. After 2 months. Nothing. No help at all. One of the most unprofessional, insensitive, incompetent, rude, customer service experiences we have ever dealt with. They make it difficult to navigate their website, they make you call each place to get a credit from them first, so it’s almost impossible for you to get any refund. They will not refund you if you get a credit UNLESS it expires. I do not want a credit for a trip I will no longer go on with outstanding balance and interest building on a credit card. Why would anyone need travel insurance, when these vendors would credit me on my own without the insurance? Does not make sense. There’s absolutely no logic with this company or their “policies” . Not only will we never do business with them again , but will be closing the Chase Sapphire account too, with their now $500 annual fee. *Also convinced that the positive 5 star reviews on here are people paid by the company.

I had over 3600 dollars fo flight expenses and I was supposed to receive that money back due to a serious injury I sustained to my leg. They are now saying that I can only get a partial claim of 1700 dollars even though I never boarded any flights, and was stuck in the hospital with an open fracture n my leg. I can't believe this is who Chase does business wit. Shame on Chase and shame onEclaimsline.com!!!

I filed the claim for trip interruption using my Chase card. I received the money in a timely way for the exact value I requested. I never got any pushback from this company and didn't have to deal with anyone on their end in the process. I'm very familiar with filing expense reports for my travel since I do it for work all the time, so I'm sure my documentation was complete and well organized for easy approval.

Awesome experience with trip cancellation. I was treated with the utmost respect when I called and talk to them on phone. I was devastated when my husband who was my traveling companion died a few weeks before leaving on our cruise. My world was falling apart and eclaims made it easier for me by providing the refund back on cruise. From now on will be using the Chase card!

I've tried to submit several claims, each with tons of documentation, and they've all been denied for weird reasons - sometimes really just completely incorrect reasons. This provider stinks.