Fred
Very bad experience that could have…
Very bad experience that could have been saved with better communication. Placed order on a Wednesday, no tracking number, no communication, called listed phone number but voicemail box was full. Credit card was charged. Finally correspondence on Friday night saying item not in stock and supplier closed for Good Friday, with offer to ship on Monday morning. Monday arrives, still no correspondence, 2 emails from me, one inquiry, second cancelling order. Monday night email acknowledging cancellation. Wednesday (today) credit card shows no refund yet.



