Jessica H.
I used this item for about three days…
I used this item for about three days and one side broke off. Not happy.
Your experienced and authorized source for professional surveying equipment and supplies for engineers, contractors and surveyors. Surveying equipment calibrations and authorized warranty repair and service center for most all major surveying equipment...
Capital Surveying Supplies (capitalsurveyingsupplies.com) has 751 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 15 reviews with 2 stars · Clear filters
Jessica H.
I used this item for about three days and one side broke off. Not happy.
Charles S.
Didn’t fit and yall said it would!
Response from Capital Surveying SuppliesMay 8, 2026
We are sorry to hear about your experience, and I appreciate you bringing this to our attention. If you happen to remember who you spoke with when you were given the recommendation, it would really help us look into what happened and make sure we address it internally. To make sure we get you exactly what you need, could you please let us know what item you’re trying to use the bracket for, or which specific bracket you were needing? Any details you can share about your setup will help us send the correct one. In the meantime, we’re more than happy to take care of this for you. We can provide a prepaid return label for the item you received and send you the correct bracket right away. If you need it urgently, we can also expedite the replacement shipment at no additional cost due to the inconvenience. Please let us know how you’d like to proceed, and we’ll handle everything from here to make this right. Once we’ve resolved this for you, we’d truly appreciate it if you’d consider updating your review to reflect your experience with our support. Thank you for giving us the opportunity to fix this.
Business C.
Communication could use improvement as I reached out more than once for shipment fulfillment to our business. Shipment faced delays, which negatively effects business operations.
Mary D.
I have not received my product and when I use the tracking it appears it has not shipped and there is no further info about the expected ship date. It says awaiting shipment and there is no tracking number assigned yet. I would like to have it say an expected ship date, even if it's just an estimate and weeks out.
Eric B.
Well, I ordered stuff two weeks ago and still haven't received the entire order.
Marcus S.
I ordered a program but can’t receive an email response back on an estimated delivery.
Michael C.
They sent me the wrong one. I knew I’d have to order another. Still haven’t received a calculator or a refund.
Ben T.
Received wrong product, but similar. Took another week to receive the correct product. I understand accidents happen, but I needed the equipment quickly.