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Canvas Annuity (canvasannuity.com) has 412 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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John X.
Easy and quick
Response from Canvas AnnuityFeb 7, 2025
Hi John! Thank you! We're glad to hear it was quick and easy for you to work through our application process and get a Canvas Annuity. Let us know if we can assist you again in the future!
Rita T.
thank you for making this easy
Response from Canvas AnnuityFeb 7, 2025
You're very welcome, Rita! We're glad we could make the process easy for you. If you ever need anything else, we're here to help! Welcome to the Canvas family!
Michael L.
After I read Canvas review, I like to respond that It appears to me they do not care about what their customer felt about the no good Plaid, I would ask why not give your customer the optiojn to add ACH fund with account # and routing # that is most financial institude do. YOU MIGHT GET SOME PROFIT FM PLAID BUT YOU WILL LOST YOUR CUSTOMERS. The reason I gave 3 stars is because Canvas annuity use inefficent Plaid for funding. I would prefer to use routing # and account # to set up funding. Plaid prevent me to use my Vio bank account to fund the purchase. Sofi bank also use Plaid and I have very bad experience with Plaid. NO ONE SHOULD USE THEM
Response from Canvas AnnuityFeb 3, 2025
Thank you for your feedback. We’re sorry to hear about your experience with Plaid and any inconvenience it may have caused. The good news is that you can also fund your annuity via check or wire transfer! If you’d like more details or assistance with this process, our team would be happy to help. Please feel free to reach out to us at 888-970-3556. We appreciate your business and the opportunity to assist you!
MARGARET M.
The application is simple to do. and also the info is clear and easily understood, plus they have the best rates.
Response from Canvas AnnuityFeb 3, 2025
Margaret, thank you for your kind review! We're glad to hear that you found the application process simple and the information clear and easy to understand. It's great to know that our rates met your expectations as well! If you ever need any assistance, we're always here to help.
Retired G.
Canvas has a great system. Their software works well and makes setting up a new annuity VERY easy. I like that everything can be done online and the process is quick and easy. If you do need help their tech support actually knows what they are doing and can answer questions accurately. What a refreshing change!
Response from Canvas AnnuityFeb 3, 2025
Thank you for your fantastic review! We're thrilled to hear that you found our system intuitive and that the online process made setting up your annuity quick and easy. Providing knowledgeable and reliable tech support is a top priority for us, so we’re especially glad to hear that our team was able to assist you effectively. We appreciate your feedback and look forward to continuing to serve you! Welcome to Canvas.
Sam
Great online process.
Response from Canvas AnnuityJan 30, 2025
Thank you for your feedback, Sam! We're glad to hear that you had a great experience with our online process. If there's anything else we can do to assist you, please let us know! Welcome to Canvas.
Cheryl S.
The application Process was good . The money transfer service didn't recognize our checking account through schwab . So Ill now have to send a paper check . Delaying the transfer .
Response from Canvas AnnuityJan 21, 2025
Thank you for sharing your experience with us, Cheryl. We're glad to hear that the application process went smoothly for you! However, we’re sorry for the inconvenience caused by some incompatibility issues and the delay it created. We understand how important a seamless money transfer process is, and we’ll continue working to offer the best systems to best support all account types. If there’s anything we can do to assist you further, please don’t hesitate to reach out to our team. We’re here to help! Thank you for being a Canvas customer - we're glad you're here.
Michael V.
Great rates being offered for a 5 year annuity. The application process was simple and flawless.
Response from Canvas AnnuityJan 15, 2025
Thank you for your review, Michael! We're delighted to hear that you found the online application process to be both simple and easy. Making things as smooth as possible and providing great rates for our customers is our priority! Welcome to the Canvas family!
