Canvas AnnuityReviews of canvasannuity.com

Response from Canvas AnnuityMay 23, 2025

Maggie, thank you for your review, and we truly appreciate your patience. We’re very sorry for the delays you experienced during the policy setup — they occurred while we were in the process of transitioning to our new customer service team, and we understand how frustrating that can be. We’re glad to hear that Jose was able to assist you promptly and that everything is now in place, with your policy correctly dated and earning full interest. Your satisfaction means a lot to us, and we’re grateful to have you with Canvas. Please don’t hesitate to reach out if there’s ever anything else we can help with!

Response from Canvas AnnuityMay 21, 2025

Thank you so much for the kind words, Malcolm! We're thrilled to hear that Bryson has been helpful and knowledgeable — we’re lucky to have him on the team. We're also glad you're happy with the rates. Let us know if there's anything else we can do for you!

Response from Canvas AnnuityMay 19, 2025

We’re very sorry to hear about the trouble you’ve had getting in touch with us. That’s not the experience we want anyone to have. We truly appreciate you reaching out and bringing this to our attention. Please give us a call directly at 888-970-3556 — we’re standing by and ready to assist you. You can also email us anytime at [email protected]. We want to make sure your questions about the application and account details are fully resolved as quickly as possible. We look forward to speaking with you soon and making this right.

Response from Canvas AnnuityMay 14, 2025

Thank you for your feedback — we’re glad to hear the process felt easy for you! We understand your concern about the rate not being reflected in the paperwork you received. Once your policy is finalized and issued, your full issue packet will include the confirmed 6.20% rate along with all the policy details. You’ll also be able to view everything clearly when you access your Canvas Customer Portal. Should you have any questions in the meantime or need anything at all, please don’t hesitate to reach out — we're here to help! Welcome to Canvas!

Response from Canvas AnnuityMay 13, 2025

Thank you for the kind words, Kevin! We're so glad to hear you had a fast and attentive experience. Providing thoughtful service is what we strive for, and we appreciate you taking the time to share your feedback!

Response from Canvas AnnuityMay 12, 2025

Thank you so much for your feedback! We're thrilled to hear that your first experience was easy and smooth. If you ever have questions or need support in the future, we're here to help. Welcome to Canvas!

Response from Canvas AnnuityMay 12, 2025

Thank you for bringing this to our attention. We're sorry for the initial delay and truly appreciate your patience. We're glad we had the opportunity to connect and resolve the issue. If you have any further questions or need additional support, please don’t hesitate to reach out — we're always here to help.

Response from Canvas AnnuityMay 12, 2025

Thank you for your follow-up and for sharing this helpful suggestion. We truly understand how important clear and timely communication is — especially when it comes to your money. We’re glad we were able to resolve your initial concern, and we’ve shared your feedback with our team to explore adding email confirmations for fund receipt in the future. Your input helps us improve, and we appreciate you giving us the opportunity to do better.