Cannon SafeReviews of cannonsafe.com

Having an issue with my lock. Toni was an awesome help. New parts are soon to be on the way. This is my 2nd safe. I love them.

Gerry and team helped me out with a very specific and challenging issue. I compounded the issue by not having a lot of the normal information on hand to help them help me. They worked through it with me - successfully.

Needed to change a defective key pad. The team was very helpful and responsive. Much appreciate your help in getting the parts needed.

Knowledgeable Person Lucy was able to find the manual for my ten-year-old safe and talk me through re-entering the password after the batteries had gone dead and the company had managed for me to obtain a new key.

Gerry sent me a new electronic lock assembly which was easy to install. My safe now works as good as new.

Toni was awesome! Not only resolved my problem, but was very patient and helpful

Great service by the Cannon team. Gerry was professional and displayed excellent service.

the lock inside the safe failed for the 3rd time. it had to be drilled out which i paid for on 10/2/24 as per emailing and talking to Joe from cannon safe they would reimburse the $285.00 that I paid to have my safe drilled and open. As of today 2/25/25 Joe from cannon has said from 10/24 that it would take 45-60 days for the reimbursement. We have emailed back and forth about the reimbursement and he keeps saying is that he will check with accounts payable and never get back to me. I JUST WANT MY REIMBURSEMENT OF $285.00