CanadapetcareReviews of canadapetcare.com

I placed my order when the pandemic was starting and till now, I have always received the order on time with great care. My three dogs are in perfect health and doing well all thanks to this online pet store!

Online stores are a big risk but I have been doing my pet shopping from you guys and it’s been a smooth ride so far. No complaints whatsoever. Moreover, I simply love the auto order feature because for an old person like me I tend to forget sometimes to get supplies for my dog when the stock runs out. So yes, this auto order feature is an absolute blessing. Thanks!

Only because of this pet store, my cats and dogs are in such a good health. I don't prefer going out these days due to pandemic, so getting the pet supplies delivered at my home has been of huge help.

I ordered Revolution for dogs from Canadapetcare.com thinking it was a Canadian company but they're actually located in Port Louis, the capital city of Mauritius, in the Indian Ocean off the coast of Madagascar. When the product arrived I was thinking wow that packaging looks weird. It even says Africa all over it. Oh well I thought maybe it's meant for export to Africa... The individually wrapped items seemed kinda familiar but the printing on them was so blurry I couldn't read it. Oh well I thought maybe it got past quality assurance so I opened it up. Then I opened the actual medicine wondering why the little "vials" looked so weird and it smelt so different and I was thinking maybe being shipped in the heat made it smell weird or maybe they use a different formula... Well my dogs who are all mellow with life and easily let me apply their medicine smelt it and started going crazy. So I knew something was very wrong. I went back on the website and the packaging looks different than what they themselves show the picture as. I looked up counterfeit revolution and the exact picture of what I'm holding is the picture shown as counterfeit. I took the fake revolution to my local vet just to make sure and they confirmed it's counterfeit. Do not buy from this website. Poisoning your pet with unknown chemicals isn't worth saving some money.

I was a little hesitant after I made my purchase from reading these reviews but everything came quickly and worked well. (I ordered Bravecto.) It shipped from the UK to me in the US. I didn't receive the tracking info, hence the four stars, but I wrote them an email and they replied right away and the same day I asked I received it in the mail. I think it all took about a week? It was faster than I expected. I am writing this review because I am making my second order and remembered being nervous after spending so much on the first one, thought this might help others.

Purchased 12 doses of Nexgard for my dog expecting it to come from the North American Continent. After it was taking a long time, I called and was told that it was actually being shipped from the UK. Alright, not happy, should have been disclosed, but not the end of my world. Then I receive the product. They opened a 3 pack box and put 12 doses in the box and taped it over. NOT OK! I called to complain and was assured that the product is legit and safe but that they repackage the product to save on shipping. She also eluded to the fact that since they don't charge the customer shipping, I shouldn't have a problem with this. I told her what they did is illegal and if it was not a big deal, why don't they disclose that information on their website to begin with. NO WHERE does it say that they will be sending repackaged goods! She offered to refund my money and for me to return the product. I told her I wanted what I paid for...12 doses of the product IN THEIR ORIGINAL AND UNTAINTED BOX. That, apparently is not an option. Believe me when I tell you I WILL NEVER ORDER from this company again! As promised to their representative, I will report my experience to every review site I find. I have broadcasted it all over social media. By all means go ahead and tell this scam company about my review with a message from me that they should rot in prison but if nothing else they will surely rot in hell!

I'm convinced this company is a SCAM selling counterfeit products. Hopefully nothing dangerous for pets. Shady process, not sold from Canada (hiding?), you get a call from a foreigner asking questions they should already know from the order form. He asked if it's okay to receive a different box than the original. NO! that is not okay. Why would they send products in different boxes than the big brands use and no way would the big brands allow anyone to sell their products and remove from the boxes sealed by the manufacturer. It was all too weird and once I read the reviews I knew for certain my fears were true, they were getting me to agree to send me counterfeit products. They did cancel my order and gave me a refund after my heated discussion with the foreigner, not a Canadian. He said they ship from Europe. Why? I've ordered from a different Canadian based pet vet supply online store and it was legit and I will search for them to use again. I'm reporting this company to the makers of Revolution and Droncit to let them figure out what's up with this company. I hope the products which I believe are likely fake are just water and not dangerous ingredients. They think they are riding under the radar by pricing so much cheaper than other sources like Bestvetcare and Petshed etc. You get what you pay for and the other sources are still a LOT cheaper than the vets in the US or pet stores in the US and with online from overseas you don't need a prescription to order so be careful and order from a legit source, you will still save a lot.

It’s alright. They definitely offered a cheaper price than the vet I take my dog to. I just wish that the products wouldn’t take that long to ship and deliver. I waited about a month for my package to arrive... but I guess it was worth the wait!