Caliber Collision is the leading auto body repair and paint shop. Our services include paintless dent repair, car body work and more. Find a location near you!
Caliber Collision (calibercollision.com) has 669 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Excellent
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669 approved reviews, newest moderated first
Conkyjoe
Replaced rear bumper on car. Paint match was ok. However, warning sensors on bumper to side mirrors of oncoming traffic worked out of the shop. Couple days later it stopped. Explained the problem with Caliber. They wanted an extra $400 to calibrate the sensors to the mirror. WTF? You’d think that for $1400 they would get this right. Caliber ripped me off. Never again.
Sandi Allinger L.
The company is the best. I had a great experience. I would recommend "Caliber Collision" to everyone. They are magical. #1. Sandi
Constance H.
I received excellent service at Caliber Collision N. FW - Alliance. The attention to the body repair, the paint and detailing were excellent !! My vehicle (Dodge RAM) looks like new again.! Every dept. from first walking in the door was very friendly and professional. They answered all my questions and concerns in a manner easily understood. They kept me updated on the stages of progress to final completion. This is Teamwork in action. I would definitely recommend their services to family and friends. Thank you, a very happy, satisfied customer. CH
David A.
A broken bumper and un-connected exhaust system is taking at least two weeks to get resolved. The car is a 2024 so they are not up against an issue with parts, IMO. I cannot get a call back from the representative; out to lunch, can't find him/her. "I left a note on their desk and they will call you back". That may have happened ONCE in the last two weeks as I try to figure out when I can return my rental. Caliber is a huge repair company and there is only ONE person that can give me information on the repair status? There is the fixing of the issue and then customer service. I hope at least one of those items is well above average when this is all said and done.
Pete G.
I had a great experience working with Ben at Caliber Collision. My employee was in an accident, I worked with Ben to get the car from the tow yard and over to his shop. He communicated with me through the process and all charges. The vehicle was totaled by the insurance, I was able to work with Ben to allow access to have the dashcam removed and the contents of the vehicle collected before the insurance picked up the car. Sucks that my car was totaled but working with Ben made it less painful.
Consumer
Definitely bad! My truck was struck by another car and the insurance handling the matter recommended Caliper. Got my truck back with a ton of scratches and damage to the rear view mirror on the opposite side of the collision. They tried to buff out all the damage. Honestly seems like some one decided to take the truck on a joy ride in the woods. AVIOD this place!!
Randy S.
I had my truck repaired after I was in a collision. Over a year later, I thought there might be a problem related to the accident. I took my truck into them and they diagnosed the true reason for the problem. They didn't charge me a dime for the diagnosis. Mike and the team at Caliber Collision on 104th and Havana are just great to deal with.
Helen B.
Excellent customer service from Sevierville, Tn office. Kudos to Tammy & Wendy. My car is new again. Great work.