Caliber CollisionReviews of calibercollision.com

Everyone at Caliber is top notch. Had my car twice this year for mishaps. Both times my car came back looking like new. Paint match was great. Dustin made sure that things were exactly as I requested. Great team, do not hesitate to take your car there!

Had my vehicle at Caliber collision a few times in the past year for minor cosmetic damage. Both times they forgot to attach my front license plate/bracket and they failed to repair a damaged fender that was damaged during the accident. They ended up having to replace the fender because there was rusty metal hanging that was damaged during the accident so the car had to go back into repair for another week. Im completely baffed how that was missed because it was plain as day. Lacking final inspection, paying attention to detail, and missing repairs and forgetting to put parts on is unacceptable. Quality of work was good, and I didnt buy the excuses why the work wasnt completed or why the damage wasnt repaired. As mentioned, both times by vehicle was ready, it had to come back 2x to fix and repair what was required.

Car mechanic assigned to this job: A Gamaliel. Here's my detailed case timeline for reference: Car towed on 24th October 12pm to Caliber collision e braker lane location. I followed up on Wednesday, 25th October and was informed that it will be moved to Buff bend drive location.No response from anyone. I followed up on 26th October to check if the car has been moved. Customer agent said oops we somehow missed it and we'll move it to the other location today. Please note the location is <1 mile away. I followed up again on Friday to see if the car has been moved. I was informed that the car has now been towed. Mechanic was assigned to this job, his name is A. Gamaliel. His service has been extremely disappointing. Till date, i'm the one who is doing all the running and not once has this individual called me. Whenever i call and ask what's the ETA, there's always some reason and the feedback given is, i'll get back to you. Needless to say, he never calls/informs.As i write on 3rd November, i have no idea what's going on here. Can someone provide an ETA asap and get this moving soon? Key thing to highlight is that the service has been beyond horrible. Also, question is, what is the team going to do about it and how are we holding them accountable?

I would not recommend going here at all! I dropped my car off with repairs as I explained to them something was wrong with my airbags at the time off drop off. I then rec'd a call stating my car was complete. I asked about the airbags and was told to take it to the dealership in which this was caused by the accident. Caliber had no since of urgency to get me my car back. I then had to pay for rental out of my pocket in which they didnt care. Took them 2 months to complete my repairs in which should not have take over 2 weeks. AGAIN I WOULD NOT RECOMMEND THIS PLACE AT ALL... THEY WILL NOT LOOK OUT FOR YOUR SAFETY AND GIVE YOU YOUR CAR BACK WITH THE AIRBAG SENSORS BAD!!!

I was treated like a senile old lady. I may be 74, but trust me, I'm not senile. They upped the agreed price by thousands of dollars for repairs and didn't even have the courtesy to discuss it in a private room. Rather, they chose to humiliate me in the waiting room. The manager was rude and would not even answer me questions. Do they treat all senior citizens like 2nd had citizens or just women?

perfect job the workers there were great helped me to get a ride back to my house.car was done in 4days had new parts on and painted, will go there again if i need to.

The work was completed on time and very well done.

Hello my biker name is Nightbaker. Had a small chain/brake shield. It brake do to vibration. A new shield $38+$14 in shipping. Thanks to Mr.Franks team members at Caliber Collision. They were able to fix at cheaper cost. I highly recommend them with your major repairs.