Marie F.
Product did not work as expected-it…
Product did not work as expected-it scheduled meetings when we had conflicts and did not reflect time zones. We ended up having to manually schedule many meetings. Customer service was extremely poor. As I write this, they still haven't responded (we did have a multi email thread and one meeting to attempt to resolve it) in 5 days despite being nudged. In the meeting, the rep tried to tell me it was our fault until I showed him exactly what was happening - at which point he said he would turn over to the dev team and since then there's been no follow up. Bottom line : you get what you pay for and the cheap price here matches a poor product.
Response from Cal.com, IncAug 2, 2024
Hey Marie, I reached out by iMessage and we're in touch to resolve this. My sincere apologies you ran into this technical issue and our support team was not fast enough to reply 🙏 We will get this cleaned up! Peer



