Wade
Overal expeariance was nice and …
Overal expeariance was nice and encountered a mishap by the cleaning crew so they where cooperative in reimbursement of some of my fees. Looking forward to going back next year...
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Cabins of the Smoky Mountains (cabinsofthesmokymountains.com) has 799 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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799 approved reviews, newest moderated first
Wade
Overal expeariance was nice and encountered a mishap by the cleaning crew so they where cooperative in reimbursement of some of my fees. Looking forward to going back next year...
Carol
Reservation process was easy, check in was a BREEZE. Cabin had incredible views and was located within easy driving distance of both Gatlinburg and Pigeon Fordge. We had a pet friendly cabin and there were no signs a pet had ever been there. The only "complaints" are that the furnishing are a pretty worn and consideration needs to be given to replacing them; there was no foos ball table, even though the pictures showed one, and the kitchen needs to be a little better equipped as well as replace some worn out pots and pans. While all of that might sound bad, we will be returning next Fall, and we would recommend these cabins!
Erika
My husband and I celebrated our 10th wedding anniversary and it was awesome! The accomodations were great and everything was nice. We will definitely be back, we might even bring the kids next time.
Lynn
We enjoyed the cabin itself, just not the construction going on around us. We would go again, but was not expecting the construction. Also, understand they need to re-build due to the fires. All in all, we had a good trip.
Warren
Bin outside was full with garbage when I got there and it took them 3 days to empty it even after numerous calls, refrigerator has many broken parts, windows were dirty when it's a mountain view. I've stayed with them for the past seven years and it was perfect and they went the extra mile to make your stay great but the last 3 years it has gone downhill. Customer service has been poor and there is no up keep on the cabin.This year (2018) I think I might start to look elsewhere.
Richard
Total relaxation!
Sherry D.
5 Star Lodge in the Parkview Resort. This is our 3rd year with this company. We stayed offsite the first two years and this year we stayed in the Parkview resort. It's a 5 bedroom cabin with lots of great amenities. 5 bedrooms, all with king beds and a bathroom of their own. All the games worked in the cabin. The only complaint we had was one of the beds had dirty sheets, we stripped it and washed them the first night, also not enough wash cloths so we called and asked for more and they promptly brought them and everything went great the rest of the time. We had 13 people and had plenty of room. The home theater was great for a movie night. Will definitely stay again next year.
Skylar
It was a great experience and relaxing. If you love the mountains and cabins, you'll love it. We never heard any other surrounding cabins make noises when we stayed. It felt like home, truly a home away from home. All the appliances we needed. Very cozy and peaceful. Everything was clean except for the jacuzzi jets. The tub itself was clean, but when you turned them on it was nothing but filth coming out. Which if you don't use the jets you'd never have to worry about that. The only thing I was displeased with (why I took away a star) was that if you stayed 5 nights, you would get your 6th night free. We stayed 5 nights which was reserved, and decided to stay a 6th night but since it wasn't reserved, we didn't get the free night stay. We didn't know we would have been able to stay that extra night when we reserved it. I felt like since we stayed that long and paid for a week's worth long stay, they could have given us that last night's free stay.