Cabins of the Smoky MountainsReviews of cabinsofthesmokymountains.com

I would like to see Cabins of the Smoky mountains put outside pictures of their cabins. We rented a 4 bedroom cabin with lots of nice amenities. But with 7 adults and one child, we were met with only 3 bath cloths, 4 towels, no dish cloths for the kitchen. They gave us the wrong code for the front door after the rigorous check in online process. We called and got in quickly. With 7 adults, we had 3 vehicles on the premises. The lot was quite steep, (need those pix), so somebody had to park at the end of the drive and walk up the hill. The good part is that the office responded quickly when we called with each issue. Also, I’d like to see better details on the locations of the cabins. It’s important to me and my family that we not be too far out of town. The cabin, It’s Got It All, was quite spacious. We didn’t use the pool, the theater room, or the indoor mini golf room. I’m sure other people would love those things. We loved the 4 bedrooms that had their own bathrooms, The beds were great, but the sofa could stand to be updated. I don’t think we’d go back to this unit because of the steep drive, and we don’t need all that stuff! A nice view is more important, and this view was ok. Not fantastic, but ok. I hope this review helps someone.

I think that management should be inspecting the cabins they rent on a regular basis. I realize every cabin is different and the amenities it provide vary. However certain essentials should be mandatory in the cabins. The cabin I stayed in didn’t have many ptoducts needed to even make a meal . The screens in some rooms were ripped and the fireplace didn’t work right. I chose poorly in regards to the location. I was looking for Quiet and secluded and I got right on the road with a Hot tub on the Front porch. However I did ask when I booked if it was somewhat off the beaten path and was told it was. Perhaps the representative should learn more about the cabin locations.

Everything went as planned , the cabin was very clean and stocked . The office staff was very friendly and courteous. Would definitely recommend.

Five Stars! Had a group of eight adults and they were really impressed when I opened the door to the cabin (Wilderness Lodge). A couple of minor items were immediately responded to and we had a great time. Being able to get eight around the dining table allowed for some good conversation. I'm expecting to go back, using a small cabin this time, for a spring relaxation week.

Everything was so nice and clean. Highly recommend.

Great cabin great location good people to deal with, will be back

When I first started going to gatlinburg and renting cabins from gatlinburg falls resort/cabins of the smokeys it was really nice always got cool cabins for a great price but as time went on the prices just got higher and higher and the cleaning fees went up a lot and the cleaning people honestly don't do that good of a job cleaning all almost all the staff are really nice the only other negative thing I have to say is we have had multiple problems with the hot tubs and and water heaters and the company dosnt reimburse that muvh they give you ten percent back well in my eyes I spent a whole day waiting for stuff to get fixed I couldn't enjoy what I pay so much to get and then they pretty much say here is ten percent take it or leave it

Great staff, great experience we will definitely return!