Cabins of the Smoky MountainsReviews of cabinsofthesmokymountains.com

**UPDATE** After returning home, I read other reviews of renters. It appears that the issues with our cabin were similar to issues with other properties offered by Cabins of the Smoky Mtns. It would appear that many of the cabins do not actually have the internet that is advertised. Many have broken, non-functioning fireplaces and filthy, broken hot tubs. We did not see bed bugs in our cabin like others have, but there were bugs everywhere upstairs. It seems that this company is aware of these issues, but their game is to tell you that they will discuss "discounts" at checkout. They will not refund your money but may give you a portion back. I am skeptical about the positive reviews posted and wonder if these are being done by the company to up their review ratings. We stayed at Sweet Emotion cabin and wanted to warn others not to rent it. The cabin is run down and filthy. The hot tub was disgusting and despite the prompt attention by the maintenance crew, it remained that way, even after draining it. The fireplace did not work, and there was no internet. There were both live and dead insects all over the upstairs master. One of the mattresses had stains, and there were no protectors on them. There were numerous other issues with this cabin despite a crew who bent over backwards trying to fix the problems. The management company did refund some of the fees, but I advised them to drop this from their rental list until the owner puts some money into this cabin.

Amazing cabins, breathe taking views and friendly staff. Absolutely did not want to leave. Will definitely be staying here whenever we return to the Smokies.

Our house was clean, well equipped and we had a great time!

This was hands down one of the nicest places I’ve ever stayed. I had a beautiful and breathtaking view of the smoky mountains right off of my back porch, the whole place was incredibly clean, it was completely furnished and had all the entertainment and accommodations you could need. On top of everything else, the staff was so nice and friendly. If I could give it more than 5 stars, I definitely would.

We stayed at the Mountain Dew Cabin. Great view of the cabins and partial Mountain View. Everything was available to be able to cook in the cabin. Great service. So much to do in Gatlinburg. We will definitely go back!!

Cabins of the smokey mountains bent over backwards to help us. And when they made a mistake they more than made it right. These are folks I can trust with my family's future vacations.

Beautiful setting, cabin is clean and neat and filled with all the amenities you want. The kitchen is well stocked with appliances and utensils, all the bedrooms have bathrooms attached. The game area and theater were the best. Management responds quickly. Location is great. We will be back.

Well me and my wife get there on Friday To out cabin with an indoor pool the indoor pool is not heated the handles is not working in the upstairs and downstairs toilet call the reservation staff on duty that night on Friday night say they'll have somebody up there to fix the pool on Saturday they don't show up until Sunday after I call again the lady tells me that the workers skip the work order the workers tell me that they didn't give them to work order he comes and works on it still yet the pool doesn't work the pool still not heatedand now that he's turned off the water the water in the rest of the house is not working correctly the outside spa water smells like fish Still doesn't want to heat up correctly. By this time it's Monday we leave on Tuesday morning show from personal experience no I would not stay with them again pay too much money for a cabin with an indoor pool and after 4 days they still cannot get the heater working correctly