Byram HealthcareReviews of byramhealthcare.com

This company consistently has information mistakes! Even when the doctor verifies and confirms orders efficiently, this company seems to always drop the ball! I have contacted them twice now in the last 2 months since December because they questioned my mom's account. After getting it re-established last month only to run into it again this month is unacceptable! I can see why they only have a one-point rating and we will be taking our business elsewhere!!

This medical supply company is a complete waste of time to deal with. They have repetitively lost prescriptions and medical notes that my doctor has faxed in. I an told that His office has sent it 4 different times. I finally ask for a copy of the paperwork and faxed it myself only to have it lost as well. Finally I got someone on the phone, got their email address and emailed the documents while I had them on the phone. They confirmed receipt. Let's see if they can loose it again.

I have not only been having a discrepancy with trying to reach Customer Service Representatives with Byram Healthcare continuously but also finally when I talked to a worker there, she tried to tell me that my Well are Trillium Advantage Medicare member i.d. # is not active & canceled my order for my incontinent supplies. And it's not true so I called the appropriate places to get it reverified & she is wrong after all from Byram Healthcare Medical Supplies. Please, don't make the big mistake by even dealing with this business, which is obviously under using poor business practices. Find out about a different Medical Supply place instead or you folks will regret Byram Healthcare & the huge hassle that this has been for me.

This company has terrible shipping and reordering supplies. Most time they are late delivery I will order and order wont place until 2 weeks later. Then you try talk with support representatives and get no where . If I could give zero rating I would. The supplies are good quality but the way they run their business is terrible . I WOULD NEVER RECOMMEND THIS COMPANY !

I received a voicemail and text saying my son's order shipped 1/26. Since then, I have called 4 times and each time had to give a ton of information and was told the items would now be shipped. It is now 2/23/26 and I don't have faith they will actually arrive. The people on the phone are ridiculously difficult and just keep repeating themselves without actually listening to me. I thought dealing with Apria was bad....but this place is far worse!

Beyond incompetent. They have been postponing sending my supplies for over a month claiming they need a new prescription. My doctor has sent them 3 new scrips, and the RN has spent over 40 minutes on the phone with them to clear up THEIR problem... they just called me for the 4th time to tell me they can't send supplies because they don't have a script. Use literally anyone but Byram

They are constantly over charging me and sending me bills I’ve already paid. Th new website is absolutely awful and I can’t even order new supplies. I’m switching companies immediately

As a new ostomy patient, I temporarily had a visiting ostomy nurse. She set me up with Byram, because she likes them. That's great, I don't. Order needed supplies online, because the wait time on the phone is ridiculous. They take things I ordered off the order, and give no explanation. As a new patient, how am I supposed to know. My current order has been sitting in their warehouse for 4 days, waiting for the courier to pick up for delivery. Goodbye Byram Healthcare.