Hannah B.
Great!
We had a crazy change of plans at the last minute and Bus Bank was so willing to work with us. The bus drivers were a joy and easy to be around. We appreciated how Bus Bank ran their business with kindness and flexibility.

The BusBank is a comprehensive group and event transportation management company headquartered in Chicago. We are the industry pioneer and leader in providing a single-source for chartering a bus anywhere in North America.Our experience is broad and diverse and we arrange charters for thousands of customers each year. The scope of our service ranges from simple one-day outings to large events such as: trade-shows, conventions, sporting events and large scale music festivals.
BusBank (busbank.com) has 726 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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726 approved reviews, newest moderated first
Hannah B.
We had a crazy change of plans at the last minute and Bus Bank was so willing to work with us. The bus drivers were a joy and easy to be around. We appreciated how Bus Bank ran their business with kindness and flexibility.
Sonia H.
Our driver Ken was very professional and on time. He drove my family to the National African American Museum and picked them up. The bus was very clean. I booked this bus trip at the last minute Jaclyn did a great job with the reservation. I was pleasantly surprised with the service I received. I will use them again!
Elise
Busbank did a great job transporting our summer camp kids to a museum. The bus was clean and air-conditioned and just what we needed!
Rebeca Beatriz F.
I have been a BusBank happy customer for more than 20 years! BusBank has taken me and my friends on several trips in USA and Canada. My advisor just to be Mark LaRoca, I miss him!! But this time Philip A May did a great job! Thanks BusBank, as a Mexican traveler, it is always good to have a reliable company to arrange all our transportation needs!!!
PTPM N.
Jacklyn the booking agent was great to work with! She was knowledgeable, and a great listener. She kept on top of things and was constantly communicative with me. Her pricing was fair and competitive. She was able to answer all questions. I recommend her and her services!
Jim J.
Bus Bank was great to work with- very simple process to reserve a bus/driver, and they were incredibly helpful when we had some significant issues with the local charter company assigned to our trip. Although I would never recommend Sunset Limo in Colorado for anything ever, Bus Bank did a great job of helping to get them back in line when they started causing problems due to defective equipment and a total unwillingness to remedy the issues we experienced (the driver, Tracie was absolutely outstanding and I really hope to be able to work with her again- as long as she is with a different bus company besides Sunset Limo). Thanks much to Phil and the rest of the team at Bus Bank for doing everything possible to make our journey a success, despite all of the problems with the local vendor!
Karyn
From an administrative standpoint, Kayla was easy to work with and very responsive to questions, especially during the proposal period and the two weeks leading up to the event. We had a great experience with the driver and the bus service overall. The driver was terrific, and I can’t say enough good things about him! He was professional, gracious, and 1000% reliable the entire trip. The bus was clean and in good condition.
Madeleine
Easy to book, on time and safe drivers, I would use them again!