BusBankThe BusBank is a comprehensive group and event transportation management company headquartered in Chicago. We are the industry pioneer and leader in providing a single-source for chartering a bus anywhere in North America.Our experience is broad and diverse and we arrange charters for thousands of customers each year. The scope of our service ranges from simple one-day outings to large events such as: trade-shows, conventions, sporting events and large scale music festivals.
BusBank (busbank.com) has 726 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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726 approved reviews, newest moderated first
David
It was the first time our hockey team used BusBank to travel to a game. They were punctual and the driver was excellent. I will use them again.
Response from BusBankDec 6, 2024
Hey David, we are so happy you had a great experience! We look forward to working with you again soon.
Raphael
Busbank does it again! They've made a point to give me low prices, they're super communicative and flexible. I've looked at other bus companies but I always go back to Busbank. Shout out to Kayla!
Response from BusBankNov 25, 2024
Raphael, thank you so much for trusting us with your transportation needs. We look forward to working with you again!
Melissa H.
I have used BusBank for at least four years to transport a large group in Denver and in Los Angeles. I never have to worry if the bus will be where it needs to be because this is an extremely reliable company. Their communication is completely online and you don't talk to a human, but one can rest assured their needs will met.
Response from BusBankNov 25, 2024
Melissa, thank you for trusting us with your transportation needs over the last several years. It is our mission to build that type of trust with our clients. We look forward to working with you again in the near future!
Becky E.
I had a great experience. Josh was very helpful when it came to scheduling. Steven was an excellent driver. He was on time, courteous, safe, just wonderful to be with. The bus was comfortable and clean. Our organization had a great trip. Thank you!
Response from BusBankNov 25, 2024
Becky, we are so glad you had a great experience working with us. We hope to work with you again in the near future!
Jerry M.
Professional and reliable! Will continue to use BusBank in other cities we run events. Jaclyn Latourelle is my go to booking agent in every city!
Response from BusBankNov 25, 2024
Jerry, we are so happy to have earned your trust for all your transportation needs. We will let Jaclyn know you gave her a shoutout. We look forward to working with you again in the near future.
Mark S.
Driver was excellent and flexible as we realised we needed to leave a little earlier than planned on the morning of the event. Many thanks!!
Response from BusBankNov 25, 2024
Mark, we are so glad everything ran smoothly. Thank you for trusting us with your transportation needs.
Gareth B.
Our experience with BusBank and our driver (Glenn) was 5 Star. Nothing was too much trouble for Glenn and our group.
Emily
On behalf of the entire team, I wanted to extend our sincere gratitude for your incredible support providing the three charter busses during our annual PF CARES Weekend in Nashville on November 9th. Your timely communication, preparedness, and seamless triage with the drivers made a tremendous impact. It’s clear that you brought not only your expertise but also a great deal of care and attention to detail, ensuring everything ran smoothly from start to finish.