Sofi S.
We had an incredible driver
We had an incredible driver, who above and beyond for us.

The BusBank is a comprehensive group and event transportation management company headquartered in Chicago. We are the industry pioneer and leader in providing a single-source for chartering a bus anywhere in North America.Our experience is broad and diverse and we arrange charters for thousands of customers each year. The scope of our service ranges from simple one-day outings to large events such as: trade-shows, conventions, sporting events and large scale music festivals.
BusBank (busbank.com) has 726 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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726 approved reviews, newest moderated first
Sofi S.
We had an incredible driver, who above and beyond for us.
syndance
They were helpful with my reservations even know i didn't know where i was going at first. Then the bus driver was on time, nice and was great to ride with for our employee outing.
Danielle
So easy to work with. From getting the quote and making arrangements, to the driver who drove us to and from our destination. We delt with the most professional and courteous people. The team of people assigned to us made the process smooth, enjoyable and cost effective.
Southern California S.
Excellent customer service and great communication to adjust and keep informed on transportation. Highly recommend using BusBank for your transportation needs!
Response from BusBankJan 7, 2025
Thank you for the kind words and recommendation! It's our goal to ensure a smooth and informed experience for all of our clients. We look forward to assisting you on any future transportation needs. Safe Travels!
Jessica F.
Steven was early and so accommodating. The bus was very clean and we had a great ride. Thank you Steven for a great trip and for your flexibility! Would definitely use again!
Tricia C.
Dee was great! We used BusBank for our holiday party to safely transport our guests to and from their hotels. It was a great service and the employees really appreciated it. In addition, the booking team was fantastic and really tailored the contract to our specific needs.
Response from BusBankDec 16, 2024
Hey Tricia, we are so happy that you are pleased with the service we provided. This kind of feedback means the world to us! We hope you keep us in mind for your next transportation need. Safe travels!
R B.
We had a group of 66 so needed two buses. Group transportation is always a gamble and we have seemingly seen it all from tires falling off, engine breakdown, no AC in the summer, etc. Well after this trip with BusBank we will NEVER look for any other transportation service. I have bookmarked their site for eternity and would HIGHLY recommend them to anyone! The drivers were awesome, the buses were clean and comfortable, and everything ran as scheduled. A++
Response from BusBankDec 11, 2024
R Brew, thank you so much for the kind words! We're thrilled to hear that you had a great experience working with us. Our team works hard to ensure every trip runs smooth, and your feedback means the world to us. We look forward to serving you again in the future! Safe travels!
MJ
Excellent courteous drivers, decent prices and quality vehicles.