BungalowReviews of bungalow.com

The process was straight forward and easy to complete the lease. The constant emails and text messages were irritating. Contact by phone would be more effective

They rooked me out of about at least $1000. I am a elderly single woman living on only social security and now I won't have a place to live either. Some one needs to do something about this quick. I live in Ft Worth TX. My name is Myrna Denise Love and my # is 972 513 4258. I will not let this go! THANK YOU

This was not what it looked like and was advertised.. My son moved far from the city due to the lower rent offered by Bungalow, along with the promise of one month free rent. When he moved in, the room was dirty... he had some unforeseen issues and lost his job. I tried to take over payments and it took me over 2 weeks to actually be able to speak with someone who would not allow me to make payments unless I signed up on his portal, I was advised of him being evicted AFTER I contacted them. They are now holding this over my head in exchange for a very hefty bill, which includes some very creative fees never mentioned before. False advertising and they are taking advantage of people.

It was super easy and amazing

Dave made the process easy. He's a solid dude

I was a satisfied 3-year Bungalow resident and regularly recommended them to friends. Not anymore. What happened: Bungalow demanded I pay to remove previous tenants' trash from the garage I explicitly rejected this in writing, stating it was not my responsibility They promised to review with their "legal team" and get back to me They never responded, but sent someone to clean anyway Charged me $112.50 without authorization with 4 housemates When I demanded a refund with full documentation, they refused Then charged me AGAIN a second time for the same work Also charged roommates who weren't even living there when this happened, total of 6 housemates Customer support: Multiple representatives (Eduardo, Mario, Maykol, Ana, Gisselle) gave contradictory information, ignored documented evidence, and provided vague non-responses like "if adjustments are applicable, you'll see them in your ledger." Bottom line: Bungalow will charge you for things you explicitly reject in writing, refuse to refund you even with proof, then charge you again. Their customer support is incompetent at best, predatory at worst. I tried resolving this privately for months. They chose not to.

I was genuinely excited about this move and looking forward to living here, but that excitement turned into frustration the moment I walked through the door. On my move-in day, as I began bringing my belongings inside, I was appalled by the condition of the property. It is unacceptable to hand over keys to a tenant when a unit looks like this. Specifically: • The General Cleanliness: The carpets were filthy and stained. The toilet, sinks, and floors were all very dirty. • The Shower: This was the worst part. It was filled with mold and the floor was disgusting. I have never experienced such a lack of preparation or hygiene standards in a rental property before. These issues should have been addressed and rectified long before my scheduled move-in date.

They overcharged us, refused to acknowledge it, led us on a goose chase of “well you need to talk to this person”, and never paid our security deposit back. Our rental property had zero damage. You won’t be able to talk with a real person. I’m pretty sure they have a bot respond to you for a few times and the switch to a different bot when you get frustrated. I cannot emphasize enough how terrible my experience with Bungalow has been. They could offer me free rent for life at one of their properties and I still wouldn’t take it. Terrible company and ridiculous bad customer service.