Mastiff loved all toys except the rope. Just not his thing. We can’t wait for the next one
Response from BULLYMAKEJun 25, 2026
Hi there. We’re so glad to hear your Mastiff enjoyed the toys overall!
We’re sorry the rope wasn’t a hit—sometimes certain textures just don’t match every pup’s play style. The good news is there are plenty of other toy types that may be a better fit for him in future boxes.
We’re excited to keep the fun coming and can’t wait for your next Bullymake box to arrive. Thanks for being part of the pac
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Shari S.
My Bully and Corso finally have two…
My Bully and Corso finally have two toys that so far haven’t been chewed up in a day. The rope and stuffed toys didn’t make it 12 hours.
Response from BULLYMAKEJun 25, 2026
Hi Shari! Great to hear your Bully and Corso finally have a couple of toys that are holding up!
We’re sorry the rope and stuffed toys didn’t last very long—especially since we know power chewers can go through some toys quickly. The good news is that Bullymake boxes can be customized to better match your pups’ power chewing strength and play style, which can help ensure you receive more durable toy options suited specifically for heavy chewers like yours. You can customize your box here! https://bullymake.com/customer_authentication/login?return_to=%2Fapps%2Fsubscriptions%2Fmanage
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Dennis L N.
The rope was disappointing did not hold…
The rope was disappointing did not hold up at all. Other then that... It was great.
Response from BULLYMAKEJun 25, 2026
Hi Dennis! We’re glad to hear that overall you had a great experience and that most of the toys have held up well for your pup. That said, we’re sorry the rope toy didn’t meet expectations. We know power chewers can put even “tough” items to the test, and rope durability can sometimes vary depending on play style and intensity. Keep in mind, we do offer the option to customize your box to suit your pup's play style the best. You can customize your furry friend's box here. https://bullymake.com/customer_authentication/login?return_to=%2Fapps%2Fsubscriptions%2Fmanage
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Malinda
The puppy loved the treats and I was…
The puppy loved the treats and I was happy about the quick response when he tore one rope toy up. Not the happiest with just having a hard plastic toybecause they can ingest the plastic. The pea pod was cute but it’s literally hard plastic piece. Overall it hasn’t been to bad for the price.
Response from BULLYMAKEJun 25, 2026
Hi Malinda! We’re glad to hear your puppy loved the treats and that our team was able to respond quickly when the rope toy didn’t hold up as expected.
We also appreciate you sharing your concerns about the nylon toy and Pea Pod. We understand that every pet parent has different preferences when it comes to toy materials. The safety of pets is extremely important to us, and we always recommend supervising play and regularly inspecting toys for wear or damage.
If your puppy prefers other toy types, don't forget that we offer customization options that allow you to tailor future boxes to better match your pup's play style and your preferences. If you need support, please don't hesitate to reach back out to our team!
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U W.
Start off with 3 months AND I do not recommended for small dogs!
My guy is a miniature bernedoodle, weighing 20 pds. He is a chewer. Being unfamiliar with their products, they ask the size/weight of your dog and if they are an aggressive chewer, med or light chewer. I chose aggressive, small dog 0-30 pds. I chose toy only box. They send, what they call "nylon", extremely rock hard plastic, one rubber toy (that is the size of a baseball) and a rope toy. I was not comfortable giving my dog the 'nylon' toys (there were 2). If you don't know the hardness, I was afraid he would break his teeth on them. My idea of nylon, is that of a kitchen spatula used on a non-stick pan, which is called NYLON!
I gave him the rope toy, which was shredded in 5 minutes, with blue string all over my house and I'm sure his intestines as well. With a 'satisfaction guarantee", I go online and send a chat expressing my concerns and displeasure with the selection. Response: If your pet destroyed them, we will send something new. One is destroyed, Im afraid to give the others because they are too hard. So I was told to change my selection for the next month. WELL, that blows the satisfaction guarantee out the door! They did replace the rope with another rubber toy that was, again, as large as a baseball. Which is slightly too big for my guy. The next month, Yes I got all rubber toys and one 'ballistic' toy. AGAIN, the rubber toys are way too big for smaller dogs. The ballistic toy was cute and lasted about 5 minutes.
These subscription boxes may be good for large dogs, but not smaller dogs. SO, for next month, I will change all my selection to rubber toys and donate them to the local shelter because cancelation is not an option. Thank goodness I only chose the 6 month plan. AND It would be convenient to leave a review ON their site, but No! So my review would be Maybe more 2 1/2 Stars- Not quite 3 stars. But I'm still very unhappy!
Response from BULLYMAKEJun 25, 2026
We’re sorry to hear that your experience has not met your expectations.
The safety of pets is extremely important to us. Our nylon toys are designed specifically for power chewers and are intended to be durable while encouraging healthy chewing habits. However, we understand that not every pet parent is comfortable with every toy material, and every dog has unique needs and preferences.
We’re glad our team was able to provide a replacement toy, but we’re sorry that the replacement and subsequent boxes still did not feel appropriate for your miniature Bernedoodle.
We would love the opportunity to have a member of our Service Leadership Team review your account, the toy selections you received, and the interactions you've had with our team. Please respond to our Trustpilot request for additional information, and we will be happy to investigate your concerns further and see how we can help improve your experience.
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Angela
The toys are good quality and tough the treats are loved
The toys are good quality and tough enough for my power chewer. The treats are loved by her nd I love the look of the ingredients. Outside of that the ability to have a choice in which type of toys we relieve is awesome we’ve tried another service and you would just get whatever with no say
Response from BULLYMAKEJun 25, 2026
Hi Angela! We’re so happy to hear that the toys are holding up to your power chewer and that she’s loving the treats as well. We understand that every dog has unique preferences, which is why we offer customization options to help ensure each box is a great fit for your pup.
Thank you for being a part of the Bullymake Pack!
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pamela S.
They claim they don't offer a FREE…
They claim they don't offer a FREE trial, however, I signed up for an offer to "try" their products, which I did. My dog destroyed the 2 toys they sent and the treats were sub par same as grocery store products. I cancelled my subscription immediately but they notified me another box was on it's way. I contacted customer service and was informed they don't offer "FREE" trial and I was tied into a 6 month plan at $33/mo! However, I could PAY another $25 cancellation fee. Wow, how confident are you in your products and company to ring people into this crap?? Stay away.Hate to bash a small company, supposedly, but seriously customer service/satisfaction sucks.
Response from BULLYMAKEJun 25, 2026
Hi Pamela. We’re sorry to hear about your experience and apologize for any confusion regarding our trial offer and subscription terms.
To clarify, we do offer a free trial; however, the trial is part of a subscription program, and the associated terms and commitment details are disclosed during the signup process. We understand that subscription enrollment can sometimes be misunderstood, and we regret that your experience left you feeling frustrated.
We’re also sorry to hear that the toys and treats did not meet your expectations and that your interaction with our customer service team did not provide the level of support you expected.
We would welcome the opportunity to review your account and the communications you received. Please respond to our Trustpilot request for additional information, and a member of our Service Leadership Team will be happy to investigate your concerns directly.
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Dawn M.
Davidson loves all the toys and treats…
Davidson loves all the toys and treats too
Response from BULLYMAKEJun 24, 2026
Hi Dawn. We love knowing Davidson is enjoying his toys and treats. We can't wait to continue to make him happy with his future boxes.
