BULLYMAKEReviews of bullymake.com

Do not trust this company, their rock solid “toys” caused my dog’s gums to bleed. They also trick you into a subscription service and will not refund any payments that you did not authorize. When they say on their website, “one month” they actually mean a subscription, not just a one time box. Their customer service people are horrible. Tricky and deceitful.

Poor customer service. Their toy started melting and they did nothing to offer replacement and answered none of my questions. Aside from sticky red liquidy rubber stuck to surfaces in my home they toy is fully in tact. They said it was weather related, even though the toy is only ever used inside for feeding and hand washed immediately after. Save your time and money and go with another company. I will no longer recommend this brand to my training clients. Very disappointing.

Waste of money! No idea how they have so many positive reviews as none of the toys are for strong chewers/bully breeds. The plush toy in the box was a knight with armor that was really only a thin layer of cloth that my dog started ripping off immediately. Cut that off so he couldn't eat it by accident and he tore an ear off like it was butter and got to the stuffing. The rubber "super strong" toy, he also tore a hunk off in less than 30 min (but we have had kongs of similar for over a year....) so also had to throw that away. The "ballistic" throw toys seem pointless and also like they are doing to rip at the seams with any sort of tug of war. Lastly, I paid extra to have all toys in the box, selected two plush toys when customized the box but only received one. The rep didn't argue much when I reached out to cancel my subscription but they didn't offer to replace or refund anything even though they have this "replacement guarantee" and I include a picture of the sad plush. Save your money and go elsewhere as total time the box/toys lasted in the house..... less than 8 hours and maybe 30 min total of play time.

First of all the toys are not indestructible. If anything they lasted less time than Petco toys/toys from marshalls! Second off, I did the one month subscription because I was skeptical of the quality, but I was desperate to try something different. I paid $50+ for the one month subscription. Now for most companies, when you do a 1 month subscription it means you have 1 month and then it ends. Not with this company. It's a good thing I checked otherwise I would have been charged another 50+ because the plan "automatically renews". That's funny, in what world does a 1 month subscription mean I want to automatically renew? Thankfully they canceled it promptly, but I know others had trouble who signed up for a whole year. Avoid this company at all costs. They are misleading, sneaky and the toys stink.

Zero customer service. Charged me to cancel my subscription. Don’t care about customer service at all. Treats smell gross and my dog spit them out.

Received my bully make box today. The toy was not even as big as my hand for a 60 lb Pitbull... This was the ballistic toy that was supposed to be for tugging. Made of this great material. When it asked me to choose my toys I chose one that had dangling arm like things that my dog goes crazy for. As I chatted online with the person they said to send a picture and then told me that I got exactly what I asked for. They can't guarantee the exact toy you'll get but it's made of the same material so that should be okay. I had signed up for the 3-month subscription and they told me that I would have to pay for the other two months unless I paid an additional $6 for the higher priced box and then I could cancel the whole thing. Which I did because I don't want to spend another $80 with this company for toys that are not appropriate for my size dog. I filled out all the correct information when I signed up for her box including her weight and breed. This is a scam$40 for two toys that she doesn't even like and two treats. Completely unsatisfied

I was very disappointed. I received my first Bullymake box today. It took my dog literally 10 minutes to destroy both "indestructible" toys. The delivery was made at 12:02 pm. By 12:27 pm, we realized we had a delivery, opened the box, fed a few treats, gave my dog the toys, and my dog destroyed both of them to the point I had to throw them away. I not only sent Bullymake the photos of the destroyed toys, but a screenshot of the time the photo was taken as proof that their two toys lasted 10 minutes. Keep in mind that when you sign up, Bullymake asks you for the breed of your dog, its weight, and its toy preference. Then THEY choose the toy best suited for your dog. When I spoke with customer service, I learned that Bullymake wouldn't refund my money. They'll only provide replacement toys. If my dog destroyed two toys in 10 minutes, what good will a replacement do me? Bullymake customer service also told me they'd only replace the toys within 30 days of delivery. I didn't see that anywhere on their website. Instead, their website led me to believe there was a lifetime guarantee, so I chose Bullymake over its competitors. Finally, there's no way to cancel online. You have to go through customer service. I exchanged several emails with them today. I asked them to cancel my account. They responded to my emails but didn't address my request to cancel. I have to give them credit for their response times. I received several responses to my emails within about ten minutes on a Saturday. Here's an update seven hours after my toys arrived. Customer service told me their company doesn't issue refunds. However, their website says they issue refunds if you notify them within three days. I notified them within 45 minutes of delivery. I'm not sure why they say I can get a refund, and then when I request one, they say I can't get a refund because they don't issue them. I tried to cancel. The website says it's "simple" to cancel. All you need to do is send them an email. I sent them an email. Customer service said I couldn't cancel. They said I'm stuck getting three boxes. I didn't see anything on their website that says you can't cancel. Just the opposite. It says several times you can cancel by sending an email. If you look at their FAQs, under the "post-purchase" subheading, it says you can cancel just by emailing them. Then they added another condition in the email they sent me. They said they'd only replace a toy once. My dog destroyed two toys in 10 minutes. So they're going to replace the toys. When my dog destroys them in 10 minutes, I don't get them replaced again. I didn't see this on their website either. What their customer service reps say is either contradicted by their website, or their conditions aren't listed. This sounds like a deceptive trade practice. New update: It took some searching, but I found them on BBB. They are listed as CJH Equity, LLC. (Bullymake is listed as an alternate business name). BBB grade: F. On 4/29/23, BBB shows116 complaints closed in the past 3 years and 33 complaints closed in the past 12 months. *** Here's the catch. The website says you can change plans at any time for any reason. I asked them to change my plan to a month-to-month and cancel it. They said they would for an extra $6. We'll see what happens. They have several different addresses in Texas, but their phone number is listed online. (469) 878-1988

It took two weeks for the first order to get to me and in this day and age, that's too long. The treats were inedible (fake smoke) and the nylon toy broke within hours. They said they would send replacements and they did, but after waiting 2 1/2 weeks I called and they said there was a shipping error!! They have now resent the replacement. Their plastic and rubber chew toys are pretty durable BUT BORING to my dog (a 10-month old Treeing Walker Coonhound). I have a 3-month subscription and THEY REFUSE TO CANCEL IT until you have received 3 orders! They certainly know how to make $$$$$!!! I will tell everyone I know about their poor attitude and product.