Amy K.
As soon as my subscription is up
As soon as my subscription is up, I’m cancelling. My dogs hate the heavy toys. The treats are hard. Customer service was the worst. Basically, I give away every single thing I get.
Response from BULLYMAKEMay 13, 2025
Hi Amy - we sent a request for information via Trustpilot to ensure we can match up your contact information with the account on file. Once we receive that information from you a supervisor will connect directly to support ______ Hi Amy - we are sorry to hear that your experience with us has not been ideal. Our goal at Bullymake is to partner with pet parents to deliver customized boxes that cater to your pup's unique preference and play style and it sounds like we missed the mark. Our team takes pet parent feedback seriously and we would love to learn more about what went wrong and have the opportunity to make it right. A supervisor will reach out directly with the email associated with your account to learn more. Or, if you prefer, you can reach out to us directly via chat or email and ask to be connected with a supervisor as well.