Steven P.
We paid extra for an advance preview of…
We paid extra for an advance preview of the design but did not receive any preview or updates. This was very disappointing for my son. The completed item took over two months to deliver, despite this being a Christmas gift, and it has still not been received. We are extremely dissatisfied with the service.
Response from BudsiesFeb 3, 2026
Hi Steven! We're so sorry to hear that you're unhappy with your Budsies experience so far! We checked with our team, and unfortunately your order did not have holiday rush added on, so our team could not guarantee Christmas delivery. The Sneak Peek was also sent from our system! It was available for 4 days, and after our team didn't hear back for that period of time we automatically prepared your order to get it to you as soon as possible! With that being said, we want to make sure you end your Budsies experience on a high note! When your cat Budsie arrives, if you have any questions or feedback, our team will be more than happy to help! You can email us then at [email protected]! We want to make sure you love your plushie! 💙