BudsiesReviews of budsies.com

It took way too long. I ordered in late July and it’s almost October. I ordered 2 others from an Etsy store in Ukraine that arrived in half the time and looked way better. The head is also way too flimsy, there’s no support in the neck which wasn’t clear from the original pictures. Not real happy.

Je suis assez déçu de cette seconde expérience avec Budsies. La première remonte à Novembre 2024. Je commande une peluche sur-mesure d'un OC, que je reçoit en Janvier 2025 direct depuis les États-Unis. Je suis à ce jour toujours aussi content du résultat de cette peluche, ils ont géré ! Mais alors, comment ça se fait que je laisse cet avis ? Et bien simplement parce que cette fois-ci, j'ignore ce qu'il s'est passé, mais c'est catastrophique. Je suis pas en rogne, je suis juste déçu du résultat. Je décide en Avril de cette année de commander une deuxième peluche, cette fois-ci représentant le personnage de Rudy, issue de The Legend of Dark Witch 2, dans mon style, avec une feuille de référence détaillant chaque élément minutieusement. La même pose que mon OC, le même style graphique... Et le résultat, directement envoyé depuis la Chine où ils ont cette fois-ci délégué la tâche de concevoir la peluche ressemble à ce genre de peluche contrefaite qu'on pourrait trouver en fête foraine. Ce n'est pas qu'ils ont pas respecté le dessin, mais le résultat est d'une part plus petit que 16 pouces (alors que j'ai payé pour une peluche de 16 pouces, la taille par défaut), reçue dans un emballage plastique plutôt que le carton accompagné du dessin d'origine. Soit j'ai eu de la chance la première fois, soit il y a une VRAIE différence entre les peluches qu'ils conçoivent eux-même aux États-Unis et celles qu'ils envoient à produire à leur branche chinoise. Très déçu de cette deuxième expérience. Je retente l'expérience chez iDooodle qui, je l'espère, se débrouillera mieux avec le personnage de Rudy. Ceci dit, merci quand même pour la première peluche, celle de mon OC qui, malgré quelques coûtures qui lâchent au niveau des bouts de tissus pour la coiffure, reste une excellente peluche très proche de ce que j'avais dessiné.

I commissioned two custom character plushies for a children’s book, with the expectation that they have matching boots. When they arrived, one was absolutely perfect, which is the only reason I can’t justify rating this lower, as I genuinely considered giving two stars. Unfortunately, the second plushie was noticeably poorer in quality. The most obvious issue was the boots. Both characters were supposed to have matching footwear, yet one arrived with what looked like a much cheaper substitute. It felt very apparent that the original material had either run out or become unavailable, and an alternative had simply been used instead under the assumption that it would be “good enough.” For me, it wasn’t. When I raised the issue, I was offered either a £30 partial refund or a replacement plushie. I felt the refund was inadequate given the amount spent on the project, but a replacement seemed like a fair resolution, so I accepted. Before sending the replacement, they kindly provided a preview image for approval. However, the replacement was shown wearing the exact same incorrect boots that I had already complained about. At that point, I explained again, including side-by-side comparisons clearly showing the difference between the two designs. What was particularly frustrating was the communication that followed. I found the responses patronising and dismissive, as though they were pretending not to understand a very straightforward concern. Even with clear visual evidence, the issue seemed to be repeatedly ignored rather than addressed. By the end of the exchange, I was so fed up that I seriously considered abandoning the replacement altogether. My overall impression: if you’re ordering a single plush, you may well get something excellent. But if you’re ordering multiple items that are meant to match consistently, based on my experience, I wouldn’t personally take the risk. Edit: Unfortunately, the below response has prompted me to change my review to a 2 star. At no point was the incorrect sneak preview approved, immediately it was responded to and challenged. I have the evidence of this. I do not appreciate a company painting a situation in a different light to a public forum to essentially save face.

Ordered 2 plushies for my sons on December 19, 2025, had a ship date of February 13th and it's March 3rd, still have yet to receive them, tried speaking with customer service to see about about a credit or something for the delay, was told nope so if u don't mind waiting 3 months to get your order this is your place

I feel pretty scammed, I saw a lot of positive reviews on Budsies and saw how closely they were able to follow references, but unfortunately they seemed to miss the mark on mine. My characters were very simple, and all the proportions arrived very wacky. The pieces of the face are so unprofessionally cut, a child could've made it. The arms aren't even stuffed on one of them, and they feel like they could easily tear. I was also under the impression these were made in the USA, the website itself states they are based in Florida I believe. Nothing against China, but the fact that the toys are sent over there to be made raises some questions. Also, they charge you extra to provide proofs of your plushies, which is a big red flag, it is not normal to do business this way. Other sellers would update you consistently. I also provided a description of how I wanted one of the plushies to look, but they completely ignored it, I understand if they are not able to do it, but they should have communicated that to me. Overall, disappointed. For such a high price, I expected higher quality. I recommend contacting an independent plush maker, they will put more care into the creation of your plush.

It took such a long time to get the design, and when arrived, it was not what I was expecting.

Item created was an interpretation of the creation submitted. Returned was a similar face, colors were ok, and fabric was soft. However, the movement of the original is entirely absent from the arms to the legs. Bad form…rather no form at all, strictly stiff & stagnant.

It took too long and it does not really look like the photo I sent. For the amount that was charged, I was hoping just a little more accuracy.