BudsiesReviews of budsies.com

I have had 8 Budsies made so far and just ordered 2 more. I'm actually giving the specialty commissions a try. They've helped me bring characters from my stories to life. Although not always 100% perfect, they work very hard on bringing artwork to life. I have sent many complex designs and they've impressed me every time. They're more than willing to communicate And always have had excellent customer service. Are they cheap? No, BUT they are hand custom made and they bring your characters to life, and that in my opinion is something that's worth a million stars in my book. Are they fast? Again no, BUT good things are worth the wait. Is Budsies awesome? YES!!!!! I've always been excited to get my orders and have never been let down. They will work with you.

It turned out amazing I had never been so happy though there were some flaws like the head was shaped strange and nothing like the picture and an important aspect was left out. But other then that I'm happy to have one of my prized characters around!

I drew up a custom idea for my wife for our anniversary. Which was a character of our favorite colors with some random memories of ours thrown on there and of course our date! The budsie came out great and wifey LOVED it. The creators did a great job bringing my drawing to life. The ONLY downfall is the time it takes to create the budsie. But it’s worth it if they are taking their time to make it their best! Appreciate you guys and your hard work!

I recently ordered a custom stuffed toy from Budsies, and I have mixed feelings about my experience. This is my second purchase from the company, and unfortunately, it did not meet my expectations as the first one did. Order Process and Delivery: The ordering process was straightforward, but the delivery time was significantly longer than anticipated. It took about 7 weeks for the toy to arrive, which felt excessive. Product Quality: Upon receiving the toy, I immediately noticed flaws. Specifically, above the eyes, there are empty stitch marks, as if something was sewn on and then removed. This kind of quality issue is disappointing, especially considering the high cost of the product. My first purchase from Budsies did not have any such flaws, which makes this inconsistency in quality control even more frustrating. Customer Service: When I contacted Budsies about the issue, they suggested sending the toy back to their "Budsie Hospital" for repairs. However, this is not a practical solution for me. I had already given the toy to my granddaughter, and the idea of taking it back from her caused her to cry. The emotional attachment she has formed with the toy makes sending it back for repairs a non-option. Communication and Transparency: Budsies offers photo updates during the production process, but only if you pay extra. I believe this service should be included for free, especially considering the premium price of the product. If I had received photos during production, I could have pointed out the flaws before the toy was shipped. Overall Experience: The company's quality control should have caught these issues before shipping the product. This oversight is not good business practice, and Budsies should have offered some sort of refund or credit for the inconvenience. While they mentioned it would take about a week to fix, based on the initial production and shipping time, I have my doubts about this timeline. In conclusion, while my first experience with Budsies was positive, this second purchase has left me disappointed. The inconsistency in quality and the lack of proactive communication during the production process are areas that Budsies needs to improve. Given the high cost, customers expect and deserve better quality and service.

Budsies sent me a plushie that had the hair not properly attached, if a child were to pick up the plushie by the hair it would have ripped right off. They also clearly cut corners on some things, and the sewing and overall construction of the plushie is very poorly done (fabric bunched awkwardly, loose threads, seams coming undone), I have made my own simple plushies and clothing before, so I can tell the handy work here is very rushed. I paid extra for their sneak peak and the photos they send aren't great quality, they only send one picture at a time, and they frame the photo in a way to hide flaws. Budsies customer service offered me $25 refund, or I return the plushie to have them "fix" it (they pay shipping, but I would still have to pay $80 in duties). Already ~ $300 CAD down the drain, I cut my losses and decided to commission a plushie from an individual artist instead. Budsie plush is likely to be deconstructed to make something else or trashed.

Order came out beautiful, almost identical to the reference image given. I'm able to see the love put into the making. Customer service was very nice and patient. Totally adorable and such a cute idea.

Never received my order. Got a bunch of emails with excuses but item never actually arrived months after the order was placed. Don't order from here. It's a scam.

I love my new plushie of my oc, but I am a little disappointed with a few things. His head is too big for his body, so he can't sit up like I wanted. I also feel like the seam around his head could've been done a little better. Finally, this was actually funny, but they mistook my signature on the art as "back" and put the word "back" on his back. lol