Carissa H.
Paid extra for service that didn't happen
I paid extra to get them embroidered and they arrived without. I reached out to customer service and they helped with a refund for that portion. It is a shame I didn't get the names on them, but the plushies look exactly like the drawings my kids did and I am sure they are going to love them.
Response from BudsiesNov 5, 2025
Hi Carissa! I’m so sorry to hear that you’ve been unhappy with your Budsies experience and that you felt ignored by our team! We always want customers to leave happy. We saw that our team recently reached out to you and refunded you for the embroidery fee, but we'd love to offer you full remakes for the plushies if you'd like! Please let our team know through email how you'd like to move forward, we'd be happy to help from there! 💙