BT-MinersBT-Miners is a trusted industry leader and one of the largest distributors for cryptocurrency mining hardware. We have offices in both the United States (New York) and China (Shenzhen) that offer technical support, mining upgrades and repairs, and customer service.
BT-Miners (bt-miners.com) has 445 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Banking & Money · New York, New York
Excellent
Banking & Money · New York, New York
Excellent
Banking & Money · Brooklyn, New York
Excellent
Banking & Money · Valley Stream, New York
Excellent
445 approved reviews, newest moderated first
Luis F.
Worst customer service ever!
Response from BT-MinersApr 17, 2025
you ordered an April batch AE0, which is not yet released from factory. Could you please email your complain to [email protected]. We will arrange our team to follow your situation.
Eugene H.
I had an incredible experience with this company! From the moment I placed my order, everything was smooth and professional. The customer service team went above and beyond — not only were they friendly and approachable, but they were also highly knowledgeable and quick to answer all of my questions with genuine care. Shipping was fast and efficient. My product arrived well-packaged and on time, with clear tracking updates along the way. It's always a relief when you know your order is being handled with care. What stood out most to me was the communication — every step of the process was clearly outlined, and I was kept informed without having to chase anyone down. That level of transparency is rare and really appreciated. The staff showed real expertise in their field and were happy to share insights, which made me feel confident about my purchase. You can tell they truly care about their customers and the products they offer. I wouldn’t hesitate to recommend this company and will definitely be a repeat customer. It’s so refreshing to experience such a high level of professionalism and genuine friendliness. Well done!
Jason B.
Nice easy to navigate website and quick response time to customers.
PV
Very good prices and good customer support, always nice and patient. Ordered a couple of times now without any issues.
Ed C.
Great customer service!
annon
Easy to contact, US based customer support available and very helpful, in-stock unit arrived very quickly
Joseph D.
i've ordered several miners through BT miners and have always been satisfied
Robert B.
Excellent customer service, highly recommend, took my calls promptly and answered all my questions. Will be using them again in the near future.