Anthony
Failed first time HORRIBLY
First purchase of a lot was canceled. I paid immediately and now the refund has to go thru multiple channels to be refunded (2 weeks or more of time). Customer service made this seem like an abnormality however it looks like an every day thing and possibly their business model. I’m waiting on my refund after completing step 2 of that process and not all that confident that it will go as it should. Until today there was a chance I’d give them another try although they have proven they don’t want me as a buyer. Good luck to anyone buying from them and remember there are other ways to and places to get merchandise.
Response from B-Stock SolutionsFeb 24, 2025
I'm really sorry to hear about your experience. This is definitely not the way we want a first purchase to go. While cancellations are not the norm, some of our sellers do cross-sell inventory, and in rare cases, if it's determined that the inventory is no longer available, the order must be canceled. We completely understand how frustrating it is to wait for a refund, and we appreciate your patience as it moves through the necessary steps. For security purposes, we do not store bank account information on file, plus many of our buyers like to use those credits on other orders. Please don’t hesitate to reach out to us. We’d love the opportunity to help you find inventory that offers a better experience and truly meets your needs. Your feedback is valuable, and we’d love the chance to turn things around for you! We requested your order number but have not heard back. If you could provide this, we'd like to look into this further.