Returned and overstock inventory represents a $500 billion a year problem for retailers and implementing an efficient and outside-of-the-box solution is a must in today's competitive environment. By combining technology with data-driven methods, B-Stock is revolutionizing how organizations approach their excess merchandise.
B-Stock Solutions (bstock.com) has 486 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
Also known as
bstock.com
Website
bstock.com
Category
Malls & Marketplaces
Location
San Mateo, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 57% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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WARNING: Beware of B Stock's Deceptive Advertising!
I recently fell victim to B Stock's misleading promotion, which promised a shipping cost rebate for ordering 20+ pallets on the same day, from the same location, and paying on the same day.
Despite meeting all the conditions, B Stock reneged on their promise, citing that consolidation is not guaranteed. When I questioned their advertising practices, they simply referred me to the fine print on their website.
Don't fall into the same trap! B Stock's advertising is deceptive and not trustworthy. Save your money and avoid their false promises!
Spread the word and beware of B Stock's misleading advertising!
Response from B-Stock SolutionsApr 3, 2025
We’re really sorry to hear about your frustration and absolutely understand why you feel let down. We want to clarify that orders of 20 pallets or more from the same seller, same day, and same payment date do qualify for a review for a consolidation credit, but the final amount is determined in coordination with the carrier after delivery.
I can confirm that as of today, one of our team leads is still actively working with the carrier to finalize the consolidation credit for your order. We know it’s taken longer than expected, and we truly appreciate your patience as we try to get this straightened out.
This is definitely not the experience we want you to have, and we’re doing our best to make it right. Thank you again for your feedback—it helps us improve, and we’re committed to following through.
MB
MB
Gewinn? Keine Chance
Bei bstock kann man Amazon-Retouren Defektartikel ersteigern, jedoch absolut keinen Gewinn damit erzielen. Das ist alles Schrott was man hier bekommt. Noch dazu wird viel zu hoch geboten für das was man bekommt.
Da ist es sogar noch einfacher Geld zu verbrennen und man hat sogar spaß dabei als das Geld hier zu investieren und dann sich ewig rumzuquälen um die Sachen irgendwie verkaufbar zu machen und um den Verlust in Grenzen zu halten. Gewinn? Keine Chance. Hier bekommt ihr den letzten Rest. Und das meine ich auch so. Teilweise wird einem Kotzübel was man hier alles zu sehen bekommt...
Nach 2 Jahren hab ich hier immernoch Zeug rumliegen... Für Amazon ist es Entsorgung, für die es auch noch Geld bekommt... Das ist die Realität...
Response from B-Stock SolutionsApr 3, 2025
Es tut uns wirklich leid zu hören, dass Sie diese Erfahrung gemacht haben, und wir danken Ihnen aufrichtig, dass Sie sich die Zeit genommen haben, sie mit uns zu teilen. Wir verstehen, wie enttäuschend es sein kann, wenn der Zustand der Ware nicht den Erwartungen entspricht – besonders, wenn man versucht, ein Geschäft aufzubauen und Gewinn zu erzielen.
Da B-Stock die Ware nicht selbst in die Hand nimmt, sind wir darauf angewiesen, dass unsere Verkäufer genaue Informationen bereitstellen, damit Käufer fundierte Entscheidungen darüber treffen können, wie viel sie bieten möchten. Wir wissen, dass das nicht immer reibungslos läuft, und wir arbeiten ständig daran, die bereitgestellten Informationen und die Konsistenz der Angebote zu verbessern.
Wir sind nun seit über 15 Jahren in diesem Bereich tätig und haben vielen Unternehmern geholfen, ihr Geschäft auszubauen – aber uns ist auch klar, dass wir weiterhin dazulernen und uns verbessern müssen. Wenn eine Bestellung mit einem abweichenden Zustand oder fehlenden Artikeln ankommt, haben wir ein Team von geschulten Mediatoren, das mit Käufern und Verkäufern zusammenarbeitet, um eine faire Lösung zu finden.
Wir nehmen Ihre Rückmeldung sehr ernst und werden sie nutzen, um weiterhin an besserer Transparenz und höherer Qualität unserer Verkäufer zu arbeiten. Vielen Dank nochmals für Ihre ehrliche Bewertung.
We’re really sorry to hear about your experience and truly appreciate you taking the time to share it. We understand how discouraging it can be when the condition of the products doesn't match expectations—especially when you're trying to run a business and turn a profit.
Because B-Stock doesn’t physically handle the products, we rely on our sellers to provide accurate details so buyers can make informed decisions about how much to bid. That said, we know it doesn’t always go as expected, and we’re constantly working to improve both the information provided and the consistency across listings.
We’ve been doing this for over 15 years, and while we’ve helped many entrepreneurs grow their businesses, we know that there’s always room to learn and improve. If an order arrives with inaccurate condition or missing items, we have a team of trained mediators who work to reach a fair resolution between the buyer and the seller.
We hear your concerns, and we’ll continue using feedback like yours to push for better transparency and quality from our sellers.
BO
Boris
Heaven for scammers
Complete rip off, scam sellers all the way. I purchased there pallets of unmanifested goods, new condition. Here’s what was inside:
-1200 pcs corroded stained metal spotlights for 12V halogen bulbs
-19 pcs acrylic cocktail shakers with caps which can not be removed
774 pcs mugs which are 14 years old and probably bought for 0,15 Eur/pcs based on google search
Ok you would say this is scam sellers fault not B-stock. Mediation will solve this right?
Mediation of B-stock is joke. They demant a ton of pictures etc. (you waste a lot of time doing this) and finally mediatior decide 20% off for items (not mugs because they can not guarantee advertised price is correct) I can not sell !!!!! 20%!!!!! Is this a joke!!!!!!!!
How you can sell metal spotlights which have corroded stains (stains will not go off as corrosion etched away silver or gold plated metal spotlights on visible side and are for halogen 12V lamps which nobody use anymore!!! Or acrylic cocktail shakers with caps which can not be removed! This new condition based no B-stock? What a joke!
Future buyers, do yourself a favor and do not purchase unmanifested loads in any condition or anything from B-stock – you will get scammed big time. And do not hope you have any protection in B-stock mediation. For scam sellers B-stock marketplace is heaven!! And get this info out to others if you can. So they do not get scamed like me.
Response from B-Stock SolutionsApr 3, 2025
We’re truly sorry to hear that your recent experience didn’t meet expectations—especially after 7 years of successful orders with us. We really appreciate your long-time partnership and want to thank you for sharing your honest feedback.
You're right—unmanifested loads can be high risk/high reward, and while many buyers have found success with them, we understand that sometimes the results fall far short of expectations. Since B-Stock doesn’t touch or inspect the product, we rely on sellers to represent their inventory accurately, and when things go wrong, our trained mediation team steps in to find a fair resolution between both parties.
That said, we’re truly sorry the outcome of this mediation didn’t feel fair to you. We’ll be sharing your feedback with the team to see how we can improve our processes and communication, especially in cases involving condition concerns and hard-to-sell products.
We’ve been doing this for over 15 years, and while we’ve helped thousands of businesses grow through trusted inventory sourcing, we absolutely recognize that there’s always room to improve. We hear you, we’re listening, and we’ll work to do better in the future. Thank you again for your time and your past business with us.
PA
Paul
Where do I even begin
Where do I even begin? I feel completely ripped off, and I honestly don’t believe Amazon should be selling these products on their platform – it’s nothing short of a scam. I purchased a full truckload of unmanifested goods, which was supposed to contain 23 full pallets. Instead, I received just 14 small pallets that were double stacked. Here’s what was inside:
Two pallets of empty stacking crates.
Two pallets of budget baby wipes.
Thousands of units of grease remover.
Outdated Peppa Pig vitamins.
One pallet of leaking shampoos and cleaning products, with split open bottles everywhere, causing a huge mess.
The rest was broken ornaments and broken household items, along with leaking paint and other damaged goods.
The goods are completely useless to the point that I now have to pay the council to dispose of them. This stock is either stuff that they should of sent to landfill. It feels like they pick out any items of value and put the into the manifested loads. Then throwing all the broken, rubbish items into pallet boxes for someone else to be completely scammed.
I’m currently in mediation, but it’s moving slowly, and I feel like they’ll just brush me off. I’ve reported this to my bank, and I’ll take whatever legal action is necessary.
Please, do yourself a favor and do not purchase unmanifested loads – they are a complete con. I have videos and photos to prove what I received. My daughter is a journalist for a national newspaper, and I’m seriously considering getting this viral to warn others.
Response from B-Stock SolutionsMar 26, 2025
We’re really sorry to hear about your experience on our platform with this seller. This is absolutely not the kind of situation we want any of our buyers to go through. We understand how frustrating and disappointing it must be to receive a truckload that doesn't come close to meeting expectations.
Our trained mediation team is here to help and is committed to working toward a fair resolution for all parties involved. We’re also sorry that the process is taking longer than expected. We know that adds to the frustration, and we’re pushing to get it resolved with the seller as quickly as possible.
Your feedback is being heard and taken seriously. We hope to get this sorted for you soon, and again, we truly regret that this was your experience on our platform.
JA
Jamal A.
Frustrating Experience with B-Stock Solutions and Lost Shipment
Review for B-Stock Solutions
⭐⭐☆☆☆
I had a very disappointing experience with B-Stock Solutions after purchasing a truckload of appliances from a Costco auction. After waiting nearly a week for delivery, I contacted the logistics company, CH Robinson, only to discover that my entire load had been delivered to someone else. This is a significant error for a full 18-wheeler truckload, and it left me shocked.
I reached out to B-Stock for assistance, but after four days of waiting, they seemed unaware of the situation. The representative I spoke with mentioned that mediation would reach out to me, but I found it frustrating that they were asking if I received someone else's load when it was clear that I hadn’t received anything at all.
I've sent multiple emails regarding the mediation process, but I have yet to receive a response. I've called B-Stock twice, and each time I was met with a lack of support. I paid nearly $16,000 for this load, and it feels like I’m the only one concerned about this situation while someone else is profiting from my appliances.
I expected better communication and support from B-Stock, especially given the amount of money involved. I’m left feeling frustrated and ignored, with no resolution in sight. I hope they can improve their customer service and logistics processes in the future.
Response from B-Stock SolutionsMar 26, 2025
We’re really sorry for the frustration and stress this situation has caused, especially on a high-value order like this. We completely understand how upsetting it is to pay nearly $16,000 and still be without your inventory, and we sincerely apologize that you haven’t received your order yet.
Right now, our team is actively working with the shipping company, the seller, and the party who mistakenly received the load to determine if the order can be recovered and redelivered. Unfortunately, these situations are complex and involve multiple parties, you as the buyer, the seller, the carrier, and the unintended recipient, which is why it can take longer than usual to resolve.
That said, this is absolutely not the experience we want you to have on our platform, and we truly regret the delay and lack of communication. Your business and the experience you have is important to us, and our trained mediation team is continuing to work behind the scenes to reach a fair and timely resolution. We appreciate your patience, and we’ll keep pushing to make this right.
RO
Rob
Beaware Guys if you want to ruin your…
Beaware Guys if you want to ruin your business than buy from they after you create account they will approve and after your purchase right after they receive money they lock the account and you have to chargeback even to get your money back ,
Ok so let me give you the detail than CST526170 , CST526187 , CST526186 these 3 orders paid on 4th March and now finally i have to dispute those with my bank after sending you so many emails and no response ,
Secondly thats my first time i placed order after so many steps account got approved right after paying why account locked if you seem anything fraud than dont approve or dont take money ,
I am not saying you didnt return anyone or take money but keep holding a money and disturbing someones business is also a scam
Response from B-Stock SolutionsMar 18, 2025
I'm sorry to hear about your experience, and we understand how concerning this must be. We looked into the order number you provided, and unfortunately, it does not match our order formats, and we were unable to find a corresponding order tied to an account in our system.
To clarify, we do not lock accounts after payment unless fraud is detected. Additionally, we’ve been in business for over 15 years and hold an A+ rating with the BBB. We wouldn’t be able to sustain our business if we operated the way you’ve described.
We’ve requested additional details through TrustPilot so we can investigate further, and we’ll be happy to follow up if that information is provided. If you believe there has been an error, please don’t hesitate to reach out to our customer service team, and we’ll do our best to assist you.
AB
Armen B.
Amazon Pallets Stay Away
This review primarily addresses Amazon auctions. So far, I've made six major purchases through Amazon, and after my most recent experience, I believe I'm done. Their product condition grading system is awful. If you're buying used or "good condition" electronics, be very cautious—I honestly wouldn't recommend it, especially for larger items like TVs or home entertainment systems. Despite their claims that the products are in "good condition, with no repairs needed for resale," more than 50% of the units I’ve received have been complete losses. It seems like they don’t even properly check the items before selling them.
While Bstock allows you to file dispute claims and promises protection for your money, every single time, the outcome has favored Bstock and Amazon. In the end, you’re left with broken or damaged units that need to be recycled, which only adds to your time and financial loss.
I have ordered some "like new" condition pallets, and those have been okay, though Amazon tends to mix in about 25% good items and 75% low-quality, hard-to-resell overstock. At least the items are as described, though.
I’ve also had positive experiences with other major retailers on Bstock and haven’t encountered any issues. For anyone just starting out or experiencing similar problems, I recommend exploring other retailers until Amazon improves its service. Every time I've filed a claim, they’ve just apologized and said they’re working on improvements—but nothing has changed, except for the losses to my bank account.
Response from B-Stock SolutionsMar 14, 2025
We hear you, and we truly understand how frustrating this experience has been. We’re actively working to improve the Amazon auctions on our platform. We’re in the process of scoring these facilities and making decisions to either require improvements or close underperforming ones.
In the meantime, we highly recommend checking out B-Stock Blue auctions. They’ve consistently provided a better buyer experience, including faster shipping, more accurate inventory, and better condition grading. We appreciate your honest feedback, and we’re committed to making the marketplace better for all buyers!
SM
Shiar M.
Big Bluff Solutions!
I will be happy to update my review if B-Stock resolves this issue promptly and ensures a smoother payment process in the future.
It has been 17 days since I made the payment for Order #A2Z37086, and the payment status has still not been updated. Your website states that payment updates take 24 hours, but this is clearly false.
If B-Stock cannot process payments themselves, they should at least ensure that sellers follow the payment processing timeline stated on the platform. Simply saying 'we are working on it' is not enough after 10+ days. What specific actions has B-Stock taken to hold the seller accountable? What is the deadline for resolution? If no immediate action is taken, I will be forced to escalate this matter legally and through my bank.
During this time, I have repeatedly contacted your support via email and live chat, and most of the time, you don’t even bother to respond! And when you do, I receive the same copy-paste responses with no real progress. No one is taking responsibility, and no concrete action has been taken to resolve this issue.
At this point, I demand a full refund, including the fee I was forced to pay to B-Stock for this auction, as I have received absolutely nothing in return. This was my first experience with B-Stock, and it has been nothing short of a disaster. This is the worst company I have ever dealt with.
If my payment is not refunded immediately, I will have no choice but to escalate this matter legally and through my bank. Enough is enough!
At this point, it is clear that B-Stock does not care about its customers. If this issue is not resolved immediately, I will not only escalate through my bank but also report this company for fraudulent business practices.
Response from B-Stock SolutionsMar 18, 2025
I'm really sorry for the frustration this has caused you. I completely understand why this situation has been so disappointing. We know how important timely payment processing is, and we truly appreciate your patience while we continue working to resolve this.
To clarify, for sellers where B-Stock processes payments directly, orders are marked as paid within 24 hours. However, Amazon EU, the seller for your order, handles its own payment processing, meaning we are reliant on them to confirm payment before we can update the status on our platform. Unfortunately, this has caused delays, but I want to assure you that we have reached out multiple times and continue to push for a resolution on your behalf.
We completely understand that waiting this long is unacceptable, and we are actively working to get this resolved for you as soon as possible. If there are any further updates, we will reach out immediately. We truly value our buyers and regret that this has been your first experience with us. Please know that we are doing everything we can to make this right.