Judy G.
Extra charges beware
I purchased 1 stamp in their black Friday sale at the cost of $15. Then they proceeded to take 2 more charges from my bank amounting to an extra $110 dollars. Immediately emailed them. Got a response 6hrs later saying I had ordered extra packs. Which I DID NOT. Offered me faster delivery and a refund of $12. I emailed back saying that I wanted a full refund for extra charges. Two days later am still waiting for reply. Which i had seen this forum before purchasing.
Response from BrowproDec 20, 2025
To help us locate your order and resolve this matter as quickly as possible, could you please provide your order number or the email address used to place the order? Once we have this information, we’ll be able to review your transaction and assist you with the next steps regarding your concern. Warm regards, Customer Support Team