BrowproReviews of browpro.co

Response from BrowproJun 28, 2026

Thank you so much for your kind feedback! We’re delighted to hear that you were satisfied with the resolution of your concern and that our customer service met your expectations. Listening to our customers and providing the best possible support is always our priority. Your kind words mean a great deal to us. Thank you for your support and for taking the time to share your experience!

Response from BrowproJun 28, 2026

Thank you so much for sharing your experience! We’ll be sure to share your kind words with Sadie—she’ll be thrilled to know her support made such a positive impression. Thank you for your feedback and for giving us the opportunity to assist you!

Response from BrowproJun 28, 2026

We’re sorry to hear about your experience and understand your frustration. We sincerely apologize for the delays in our responses and for the concerns you've raised regarding the transaction and refund amount. We understand how upsetting this situation has been. Regarding the exchange rate difference, refunds are processed in the original transaction currency. Any difference between the amount charged and the amount received after conversion is determined by the exchange rates and any applicable fees used by the payment provider or financial institution at the time of the original charge and the refund. We would like the opportunity to review your account and communications to ensure your concerns have been fully addressed. Please provide your order details so we can investigate your case further. Thank you for your feedback.

Response from BrowproJun 28, 2026

We’re sorry to hear about your experience and understand your frustration. We sincerely apologize for the delays you experienced and for the inconvenience caused by not receiving your original order or the replacement. We understand how disappointing this must be, especially after waiting such a long time. Please provide your order details so we can review your account, investigate the status of both shipments, and determine the best resolution for your case. We appreciate the opportunity to look into your concerns and assist you further. Thank you for bringing this matter to our attention. UPDATE: Upon checking, your order has already been delivered on July 2nd. Please confirm thru email if this has been received. Thank you!

Response from BrowproJun 28, 2026

We’re sorry to hear that you have not yet received your order and understand your frustration. We sincerely apologize for the delay and for any lack of communication regarding your emails. This is not the experience we want our customers to have. Please provide your order details so we can investigate the status of your shipment and review why you have not yet received a response. Our team will be happy to assist you in resolving this matter as quickly as possible. Thank you for bringing your concerns to our attention.

Response from BrowproJun 28, 2026

Thank you so much for your heartfelt feedback! We’re truly delighted to hear that Leah Olsen turned what could have been a frustrating experience into such a positive one. Providing prompt, caring, and professional support is exactly what we strive for, and it’s wonderful to know Leah made such a meaningful difference. We’ll be sure to share your kind words with Leah—she’ll be honored to know her dedication and compassion were so appreciated. Thank you for taking the time to recognize her outstanding service. Your support and kind recommendation mean so much to us!

Response from BrowproJun 28, 2026

Thank you so much for sharing your experience! Providing quick, kind, and reliable support is something we take great pride in, and it means so much to hear that you felt well taken care of. Thank you for your patience, your kind words, and for recommending BrowPro. We truly appreciate your support!

Response from BrowproJun 28, 2026

Thank you for your kind feedback! We’re glad Khloe was able to assist you and help find the best solution. We’ll be sure to share your kind words with her. We truly appreciate your support!