Need new P.
While very friendly the doctor I was…
While very friendly the doctor I was with did not review my chart prior to my visit. Thought I was being treated for x when I was treated for y. Did not know what medication I was on, and then did not call in my current prescription. But did call in the other one, that was not needed.
Response from Brightside HealthAug 25, 2025
Thanks for sharing this—I'm really sorry for the confusion around your diagnosis, medications, and the prescription mix-up. That’s not the level of preparation or follow-through want to offer our members. If you'd like, we can reassign you to a clinician who’s a better fit for your needs. For privacy, we can’t discuss details here, but if you email [email protected] our team will help right away.



