Brightside HealthReviews of brightside.com

Excellent service

I always feel heard and have a pleasant experience every single call. Thank you for easy booking and always being available

Profesional and friendly doctor and therapist. Easy to ask questions to the doctor via text and get prompt response. I feel supported and encouraged to improve my overall health. I highly recommend Brightside Health.

From the very beginning, this has been easy to do and use, and I say that asa person who used to have panic attacks over having to call to order a pizza. My doctor is friendly and efficient. She listened to my symptoms and I had medicine to begin treating it in my hands later that afternoon. I meet with her as frequently as I need to in order to discuss any treatment updates or questions. Every refill I've gotten has been just as simple as that first time. My symptoms are being managed and I couldn't be more pleased!

My experience so far with Brightside has been fantastic and I love how easy it is to get the help I need when I need it. Brightside is helping me feel more empowered about my mental health.

Writing a review in hopes of receiving so many notifications about doing a review

Worst experience ever. My mom passed and they made my life a living hell. They stole my money and fd me mentally. Please think twice

I came to Brightside because my therapist also worked through them. First off, they don’t have a phone number you can call. Even when I asked them to give me a number or even gave them mine to call me. They continued to email instead. Which leads to the second reason, they don’t actually read the whole email. It’s like they get an AI summary and decide to email based on that. Which means they miss pertinent information or they just don’t read through them They continued to send me the same response in email even when I continued to explain again and again what is I needed and how their instructions didn’t help with what I was asking for. Third, they lied to me saying the therapist I requested informed them she couldn’t see me when SHE was the one who told ME to come over to this company. Fourth, they charged me a $165 no show fee. I tried explaining that I have unpredictable health issues (lupus, pots, two herniated discs). I told them that the night prior I’d taken medication and it caused me to sleep through my alarm. They refused to compromise with me at all. I asked if I were to have a seizure and missed my appointment then I’d be charged $165 for having a seizure? They still refused to compromise with me at all. This is the most ridiculous company I’ve ver dealt with. Save yourself the headache and choose somewhere else!!