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Brightside Health Reviews | Read Customer Reviews of brightside.com

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Health & Medical
Mental Health
Brightside Health

Brightside HealthReviews of brightside.com

3.91,577 reviews
Mental Health

Brightside Health3.9

Reviews1,577 About Contact

Overall score

3.9 out of 5

Average

Average of 1,577 reviews

Distribution

5★65%
4★6%
3★4%
2★3%
1★22%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(415) 360-3348
brightside.com
[email protected]

About Brightside Health

Brightside Health delivers life-changing mental health care to people with mild to severe clinical depression, anxiety, and other mood disorders, including those with elevated suicide risk. Powered by proprietary AI, purpose-built technology, and a world-class clinician network, Brightside Health combines precision psychiatry and leading-edge therapeutic techniques to offer timely care and improve patient outcomes across the entire clinical spectrum, affordably and at scale.

Brightside Health (brightside.com) has 1,577 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: brightside.com
Website: brightside.com
Category: Mental Health
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 18% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Brightside Health reviews

1,577 approved reviews, newest moderated first

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KEB
Nov 20, 2024
The people!
The people. Alicia! But really the whole interface and service. This has made treatment accessible for me.
Report
Daniel C.
Nov 20, 2024
Easy check in platform etc
Easy check in platform you can fill out at your convenience. Easy scheduling and best of all a counselor/physician that listens and makes proper suggestions based on my individual experiences. AA++!
Report
Julie D.
Nov 20, 2024
Brightside makes it effortless to…
Brightside makes it effortless to obtain mental health help online.
Report
Rebecca P.
Nov 20, 2024
Easy to schedule appointments
Easy to schedule appointments, helpful check-ins, great providers. I really appreciate how accessible this had made getting help.
Report
Susan H.
Nov 19, 2024
I really appreciate the care from Josh…
I really appreciate the care from Josh Hamilton. He is SO awesome and helpful!!!!
Report
Karen T.
Nov 19, 2024
Knowledgeable
Knowledgeable Attentive Kind
Report
Judith C.
Nov 19, 2024
You are easily assessable.
You are assessable. You respect a persons privacy. Maybe that’s good and not so good. Unless I share my experience with another person then no one would know. I like that. I don’t like being given a therapist I don’t gel with and that’s a negative. I love my nurse though. She seems dedicated to her cause and like she herself said thinks out of the box. I will recommend you to anyone looking for mental health services.
Report
Andrew S.
Nov 19, 2024
Wonderful
Just outstanding service
Report

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