Brighter Image LabReviews of brighterimagelab.com

Pitiful service. Decided not to go through with it. Never signed the contract, requested a refund and still haven’t received the refund and it’s been almost 3 weeks.

I was going to buy the Bill veneers double arch. So I went ahead and finance them threw there THIRD PARTY they took out 244.00 from my checking account before I signed any contract. I decided I didn’t want to proceed with the veneers and emailed them about cancellation. They told me it will be 7 to 10 business days before the money will go back in my account. First of all it didn’t take them that long to take the funds out of my account. This is sorry. It’s going on day 8 now and still haven’t received the refund. Beware I might not even get my money back, I will update if I do. 7/24/23

Truly a phenomenal experience! These veneers are so perfect and look so real that no one knows they are not my real teeth and I have seen some bad veneers. They made them right the first shot and they deliver very quickly. I'm very happy

Shelly Ables supervisor for client services, Mark Chereso President of this company. MSC Development is the finance company. All of which answer to Bill Wintson the face of Brighter Image Labs, do your research and they have been scamming people since 2009. I was told today I was committing fraud if I dispute the charges, for a package I never received? But consumers concerns should outway your internal money making issues

If I could give them a 0 I would, they took my money and I never got my veneers. DO NOT DEAL with Brighter Image or MSC Developement Financing. It's a SCAM

They are a great company I've ordered their product multiple times and have always been very satisfied and impressed with a professional treatment of me as well as fast delivery and quality product!!? 😊

I have had my veneers from Brighter Image for 3 years. They have made a huge difference in my smile and confidence. I highly recommend them to anyone struggling to be able to afford expensive cosmetic dentistry and wants a positive outcome. I am ordering my second veneers cause I won't be without them!

So I started this adventure about 3 month after months of debating and dragging my feet I finally decided to pull the trigger and order a set. Customer service was great until I was late on a payment.. I decided to just pay them off early. It took the “finance company”MSC Development which is also owned by Brighter images owner Bill 5 days to release the hold on my account. I was told by one customer services rep from MSC that I needed to contact brighter image then brighter image told me I needed to get ahold of MSC I was so frustrated I told brighter image I was contacting my lawyer and attorney generals office I was then immediately told I could no longer use the chat feature because I violated some rule because I threatened them with a law suit. So now I have no way of contacting them also the people working there are lucky they will never see me face to face because at this point I’d probably Slap A Hoe!!🤣