Brighter Image LabReviews of brighterimagelab.com

Well I've got one more chance to make a good impression. I am so nervous. Hopefully this works and I can come back here gifting them major props! We shall see! Roddy Gomez

Brighter image labs literally changed my life. A bright and full smile can mean the difference between a dream job or not, or a dream date. As a singer i was surprised to experience that i could sing better with a full and perfect set of teeth. Thank you so much Brighter image labs for helping me be the best version of my self. i would not smile for years, now i smile fully:)

My new smile is EVERYTHING! I will say this. Getting my impressions done perfectly was a little challenging. The mouthpiece was almost too small for my top row of teeth. It took me 3 attempts to get it right. So, I do wish they had a bigger size to choose from. But I got it! And the rest of the process went smoothly. They're a little uncomfortable to eat in, but I didnt really get them for that reason. I wanted a new smile without the cost of getting surgery, and I got that! Thank you! 🙏🏾

Dont fall for the scam You just gotta say no ....They should give more time for the veneers to be sent back to be fixed because the few months they give isn't enough and they should also send the envelope to send the items back they don't assist with that...it really is a waste of money and they jacked my credit up because I refused to pay for something I can't use

I have had a positive experience with Brighter Image Lab. Customer Service staff is very effective and friendly. Finally, my finished product is exactly what I hoped for. My veneer is beautiful and fits well. The cost of my veneer is less costly than other companies that I have tried. I would definitely use Brighter Image Lab again!

They are a complete scam as other reviews have claimed. My story is such a nightmare that it would take pages to write. I will try to be brief. The financing is the biggest ripoff I have ever even heard of or experienced. The product is pure junk and don't even get started on their God-awful customer service. Let's see you try and call them ha, no way. Try and return them no fricken way. This company needs to be investigated for fraud. Don't get pulled in.

I am too upset to write a complete review right now. I will come back here and follow up. What I will say is I ordered two full IncrediBils sets for me and my husband ($5000). I spoke with several customer service reps, but Michelle, Shelly, and today there was someone. I believe her name is Stacy, with the same NASTY attitude. Just please RUN! Don't do it. I am a filmmaker and content creator - I am going to do a documentary about my experience with Brighter Image Labs and tell the world.

I don't typically write bad reviews, but I've finally had enough with this company. Forget that the veneers don't fit and are awful. I spent over $4,000 on the Incredibil Veneers, supposedly their very best, but they are nothing like their videos claim. Customer service is extremely rude and not helpful at all. I do not, and will not wear these veneers. I financed them and don't want to hurt my credit, so I'm paying for them. It's set up on auto draft to come directly from my checking account. Well I got a notification that there was a late payment on my credit report, so I called the number listed with the credit reporting agency, which went to Brighter Image Labs. They are owned by the same people by the way. Don't let them tell you they partnered with an outside company. Anyway the receptionist was extremely rude and said I would have to email them, that they don't have a phone number. How sketchy is that! So I did send an email to the address given to me explaining everything and asking for help to pay and it automatically created a ticket response saying someone would get with me. Which of course no one has. I also sent an email to every email address I could find for them. In the meantime I contacted my bank. They said there was no reason why any payments should have been returned. I then found out how to login to my account because I hadn't since last year when everything was set up on auto draft. I see that it was past due. I tried to pay the total past due amount but the system rejected my payment with the saved checking account info. So I tried to pay with a card, but it would not accept card payments. I tried the bank account several more times, also re-entering the information but it continued to fail. I took a screenshot of the error message it gave me and updated them through the email ticket. I have messaged them about 8 times with no response. This is very frustrating because the only reason I financed them was to add some payment history to my report as I'm trying to build credit. So frustrating to not be able to reach someone in this type of situation. I have been referred to a Ft Worth attorney to handle the situation and will follow through with that. I wish I had looked at Trust Pilot, Better Business Bureau, etc before I bought. Their google reviews are not accurate compared to other review sites and quite the opposite.