Lynne M.
I haven't ordered from them
I haven't ordered from them. I'm not a customer. But I did read every word of their very lengthy terms and conditions, and I think you should, too. After doing so I decided not to order from them. This is a VERY binding legal contract. If you order from Brighter Image and sign the contract for their goods and services you may never write a negative review anywhere, or share a negative experience on social media, or use their name in any negative way or you can be sued, they will win massive financial damages and you will also pay their legal fees to sue you. So if you have a wonderful experience, great, no problem. But if you have a bad experience you can't warn and protect others, you can't talk about it, and you absolutely can't sue them for non performance or fraud. I'm not an attorney. I'm just somebody who reads the fine print before I sign anything, and I decided not to order anything at all from Brighter Image Labs, or enter into any kind of legally binding contract with them. I don't know if they have excellent customer service or not, or if their products are excellent or not. I am saying that there are probably zero negative reviews out there for a reason. Read the fine print yourself and see what you think...