BrathwaitReviews of brathwait.com

(See 2023 update at bottom of page!) It arrived in a timely way and I am very happy with it. I intended to use only as a dress watch but after determining that it actually is extremely durable, with no scratches on the crystal I started daring to wear it to work. I'm a house builder, and I do it all. After two and a half years and many bumps and collisions the crystal still looks new. For me this is the true test of durablity. When I went to have the battery changed at two years the owner at the watch shop said "This is a really nice watch". I must say, the bands are wonderful, the most easy to use and change from one style or another, or in my case from grungy work band to going out for the evening fresh band. I've been through several-- the Italian bovine leather is the best wearing of all the leathers. I bought my electrician one of the mid century styles and he loves it, and I bought my daughter the 36mm ladies watch -- in rose gold--she's never without it, loves her's like I do mine. (The delivery on her watch was delayed even though it's the classic slim, eventually arriving a month past the day I had anticipated recieving it. We both get compliments from strangers. My last comment is that I ordered the Swiss Automatic, a splurge for a carpenter but I was rewarding myself for a job well done. It's been FIVE months since ordered/paid for and no watch has been delivered. Customer service has been responsive to my inquiries, and I have been promised the watch will be delivered "in a couple of weeks" a couple of times now but nothing. I am feeling a bit abused at this point, as they have my money and my watch, but I am giving them the benifit of the doubt that their supplier is backed up and it will arrive directly, if not, I may cancel and get my money back. A carpenter probably shouldn't be wearing a $595 watch anyway. UPDATE: A hand day marker fell off my dial at about three years of age or so and I returned to the kindly watchmaker for his expert repair. (I had pulled the crown out immediately after the marker dropped and stopped the works, we talked about this because the first thing watchmaker did was start it.) He says okay $36 plus any parts he would need, he would clear the bench and do it at home . After 3-1/2 weeks he called me back and handed me my thoroughly damaged, mangled, and broken Swiss Auto with several scratches, like, all over. Did I mention it was broken? No function. He said he didn't have the tools to get the crown off by inflating the case and removing the crown, and had tried to unscrew/pull off the crystal like a vintage case. The Swiss Auto has 3? Microns of gold plate double-scratched down to bare steel at several spots. Ruined. Crown o uller marks in the hands of a monster. He says send it to a "reputable watch repair shop"--it's over his head. Seeing the watch in my hand, it looked like it had been thrown across a room into a wall with steel tools attached to it. Appalled, I look from the watch to him, he says "No charge". "Go easy on me" he writes in the note he writes to send along with the watch, to whom it may concern. New repairs shop says broken, $300 to repair it (post included), one year warranty. After 12 weeks new watch repair said it's done but they had to GLUE the sweep second hand because there was a broken part no longer available. I did research and found everything was available that we needed. Very grudgingly, the new watch shop fixed it properly for the original quote, after another three weeks. They did nothing for the case repair and scratches, so now it really looks like a carpenter's watch. I'm skipping the venerable watch repair gent in my town now... Good luck. I wear the Swiss Auto every day. It's really a nice watch.

ABSOLUTELY RUBBISH...Just went through HELL with Brathwait who have no freaking idea about International shipping and duties and taxes. They leave you a the mercy of their shippers and custom departments. They send incorrect invoices. They send invoice with incorrect amounts. I ended up seeing 80% duties on the cost of the orders. and after repeated followups and managing the nightmare when you are on a holiday you would realise its not WORTH it. So everyone avoid them if you are getting international shipments especially into India. you are in for RUDE shocks. and top it up with their extremely non understanding customer support who do not ACCEPT their mistakes and do now want to own it but just show customer some verbage crap.. copied their CEO Henrik also in the emails and no response from him. Just sad that a startup who should be more customer focussed and learn is instead trying to wash their hands off. Well they lost a customer for life.

Brathwait is a watch that comes up with constant ads. I recently ordered from this brand. I wish I had not done. Firstly, the invoice value of order was showed as higher than amount I paid. They cause more customs duty to pay. I mentioned the situation, they did not care about the solution. Then when I received the order I saw that different product color comes from I ordered. Although I stated it with photos, they said it was caused by ambient light. This brand really makes people fool. i would definitely advise you to stay away.

I bought 2 watch from them. I still didn't receive the second watch that i bought 4 month ago ! The Customer service don't even answer me.... AVOID THIS COMPANY

After almost 2 year my 250-300 euro watch stopped working. Customer service can't help and tells to go to a local shop to get it repaired. Watch looks good but lacks quality.

Brathwait.com is a cheater. They never sends your order. They survive on the interest they charge for your order and takes at least 30 days for refund. How to inform police about a cheating company?

very poor quality. started to fall apart after 2 years. They gave the usual out of warrently not my problem response. A watch which cant withstand the test of time... what good is it for?

I ordered an automatic watch and extra bands for close to $300. They were supposed to deliver within days, but nothing happened. One month later I cancelled the order and they promised money back within 2-4 business days. It has now been 10 days and no refund. This company is not serious or they are about to go under. Do not order anything, you will lose your money!!