BrainlyReviews of brainly.com

They scammed me, I was doing the 7 day trial subscription but got no warning that they would charge me and did not say it was in US dollars as I live in Oceania. It charged me double than what I thought and I have sent emails, a contact form and they still have not replied to me. It will be the 7 day time frame soon and I hope they're not doing this on purpose so that I do not get the refund. USERNAME: williewally77

take money from my card without permition

I was charged on May 3 of 2023 for an annual subscription. I emailed back as soon as I got the charge. It told me to wait 72 hours. After 48 hours I emailed a second time. It has now been 4 days and I have yet to be reached out to or get my refund. This is absolutely absurd as well the fact that multiple people are experiencing this issue.

I recently added alerts to bank account and received one for you guys for a withdrawal for 10.00!!! looked into by pass accounts and notice you have been withdrawing for my account for the last 9 months straight !! I had started a trial for one of my nieces that I canceled two days later that was in May of last year, I was charged 10.00 that month even though I had CANCELED !!!! and now thanks to the alert you guys charged my account again today !!! and I notice that you started withdrawing 10.00 a month form September until today !!! and I have been trying to stop this ALL DAY today, but can't find anywhere to request a refund !! PLEASE HELP ME !!!!

Scammers! Did the 7 day free trial was told I'd get email reminder and nothing in my email. Emailed them 72 hours before like told and it's been almost a week with no reply and i tried emailing them 3 different times. But look how quick they reply to people on this website. Looking into how to report them. My aacount name: sophiejeanphilippe

This is quite long so I recommend u go get a drink and food This site is number 1 money scam based on the poor poor reviews How many consecutive 1 star reviews will it take for this company to make changes and become more appealing to its users It’s everyday people complaining for the same issue about them taking money without any notice on when subscriptions ending I was very lucky and fortunate to get my refund of $96 back although it was a major hassle but ik many people will be unlucky It’s very unfair their payment system It makes no sense that you have to go through the hassle of physically emailing them to get it cancelled Unlike Amazon or Apple whereby you cancel the subscription within a specific time frame You still receive the full refund It makes no sense why there is no contact number or any live chat only an automated bot Services like these are highly not adviced I’ve read many reviews stating that their email was not answered or they were not that a resolution would happen and nothing ended up happening I honestly have so much sympathy for the individuals that experienced this If I could rate this 0 stars I would This is worse than tiktok hype house and that was rated 1.9/10 I will never be using this service and will look for alternatives because the hassle of getting support is too much They are money hungry and do not prioritise the customers rather only care about taking customers money

Got the 7 day trial and I canceled the plan before the renewal date but it still charged me 41$ CAD. I would like a refund and encourage others to never use this service. I emailed their customer support email on April 27th, and it said it will be "within 72 hours" but I still have not received a reply or a refund after 5 days.

I signed up for a free trial of this service but was charged for an annual subscription just before I could cancel. I immediately sent an email requesting a refund five minutes after being charged but have received only an auto-generated response promising a reply within 72 business hours. It has been a week since I emailed and got charged, and I have sent another email and filled out two refund request forms but have yet to receive a response. The customer service is terrible, and I would rate it zero stars. As a student, I cannot afford to waste my money on a service that is overpriced and has such poor customer service. I am writing this review hoping that someone from the customer service team will see it and help me resolve this issue. Although I didn't cancel the free trial in time, I had final exams and was about to cancel the free trial minutes before I was charged. I have not used the service since being charged, and I kindly request that you process my refund request. I hope that the customer service team will understand my situation and help me resolve this issue promptly. I appreciate your attention to this matter. My account name: User39865