BrainlyReviews of brainly.com

Response from BrainlyJun 9, 2023

Hello Yuewen, Thank you for contacting Brainly! We’re sorry we did not respond to you promptly. Currently, we’re receiving more emails than expected, and it’s taking us a bit longer to reply. Please be assured we’re working diligently to get back to our users as quickly as possible. We confirm that your subscription on account yuewenc7508 has been canceled, and your payment of $96 has been refunded. Please allow up to ten business days for it to be received. Please let us know if you have any questions! Best, Brainly Team

Response from BrainlyJun 8, 2023

Hi Alex, Thank you for reaching out to us with this question. If you’re unable to watch a video ad or if you’re blocked from seeing an answer, then it means you’ve hit your limit for content that you can view with your Brainly Basic plan. But the good news is that your limit and numbers refresh on a daily and weekly basis, so we encourage you to continue to check back often. Our Brainly Plus subscription gives students an ad-free experience and unlimited access to all questions on our site, as well as access to our Verified Answers, which Brainly’s content experts have vetted. But, it’s optional to purchase a subscription and access these features. The rest of the content and experience on Brainly, including questions, answers, and social features, continues to be free to access. However, there will be interruptions and restrictions as part of the Brainly Basic plans, and the format may change, in addition to the number of content you can view in a period of time. We created a subscription option in response to our community’s requests. Their feedback on the importance of unlimited content and access to accurate and detailed answers on Brainly was essential. The cost reflects the value our subscribers receive from access to these answers. While we understand this may be frustrating, we hope this clarifies why we decided to create a subscription option on Brainly. In case of any further questions, please always feel free to reach out to us!

Response from BrainlyJun 6, 2023

Hello Maureen, Thank you for contacting Brainly! We’re sorry we did not respond to you promptly. Currently, we’re receiving more emails than expected, and it’s taking us a bit longer to reply. Please be assured we’re working diligently to get back to our users as quickly as possible. We confirm that your subscription on account maureenkere has now been canceled, and your payment of $39 has been refunded. Please allow up to ten business days for it to be received. Please let us know if you have any questions! Best, Brainly Team

Response from BrainlyJun 5, 2023

Hello Janette, Thank you for contacting Brainly! We’re sorry we did not respond to you promptly. Currently, we’re receiving more emails than expected, and it’s taking us a bit longer to reply. Please be assured we’re working diligently to get back to our users as quickly as possible. We confirm that your subscription on account vlsjanette has now been canceled, and your payment of $39 has been refunded. Please allow up to ten business days for it to be received. Please let us know if you have any questions! Best, Brainly Team

Response from BrainlyJun 5, 2023

Hello, Unfortunately, I could not locate your email just by using your name here. If you could, please, just share your email address here or on our FB page www.fb.com/brainlygroup (through our messenger), so we can follow up and understand exactly what happened. Cheers, Brainly Team

Response from BrainlyJun 1, 2023

Hello Amirah, Thank you for contacting Brainly! We confirm that your subscription on account khanamirah47 has been canceled and your payment of $96 has been refunded. Please allow up to ten business days for it to be received. Please let us know if you have any questions! Best, Brainly Team

Response from BrainlyMay 30, 2023

Hello Ercy, Thank you for contacting Brainly! We confirm that your subscription on account ercyv24 has now been canceled, and your payment of $39 has been refunded. Please allow up to ten business days for it to be received. Please let us know if you have any questions! Best, Brainly Team

Response from BrainlyMay 25, 2023

Hello Alvaro, Thank you for your reply. Unfortunately, since you made this purchase through Apple, you'll need to request a refund through them directly as they do not let merchants issue refunds made on their processors. Here are the step-by-step instructions on how to request a refund through Apple --> https://brainly.zendesk.com/hc/en-us/articles/360012158399-Requesting-a-Refund-Through-Apple-App-Store Once you requested your refund, we also suggest confirming that you've canceled your subscription as it WILL auto-renew annually. If you signed up through iTunes, you could cancel your subscription directly through your iTunes account. Please let us know if you have any other questions or concerns. Best, Brainly Team