Box GenieBox Genie helps brands create unforgettable unboxing experiences with high-quality, custom corrugated packaging. From custom mailer boxes and shipping boxes to product inserts and more, we make packaging that protects, impresses, and delivers.
Box Genie (boxgenie.com) has 146 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Shipping & Logistics · Columbia, Missouri
Excellent
Shipping & Logistics · Harrisonville, Missouri
Excellent
Shipping & Logistics · Creve Coeur, Missouri
Excellent
Shipping & Logistics · Kansas City, Missouri
Excellent
146 approved reviews, newest moderated first
Nick Z.
Great customer service and quick turnaround time for sample packs!
Response from Box GenieOct 13, 2025
Hi, Nick! Thank you for the kind review. We are looking forward to your first project with us. Please reach out to the team if you have any questions after receiving your sample kit! Thanks, The Box Genie Team
Alexandria
This was such a great experience as we were in a major rush to bring our project to life. Lynn was amazing and we can not wait to order again.
Response from Box GenieOct 9, 2025
Hi, Alexandria! Thank you so much for the kind review. Lynn and the team are happy to help accommodate your rush order. Please keep us in mind for future custom box projects! Thanks, The Box Genie Team
Larry R.
Maggie, Wyoming Tactical Firearms is very happy with the results of our packaging and your attention to detail. Thank you for the meeting and demonstration of our custom box and insert. Can’t wait for the next step. Larry
Response from Box GenieSep 30, 2025
Hi, Larry! We are glad to hear you've had a great experience with Maggie and the Box Genie team so far. We're excited to get your custom box and insert underway. If you have any questions along the way, please don't hesitate to reach out! Thanks, The Box Genie Team
RHNOGNG
The online design tool is very buggy and the preview does not load the images in correct orientation..needs some Improvement
Response from Box GenieSep 22, 2025
Hi, Sean. Thank you for sharing your feedback. We’re sorry to hear you had trouble with our online design tool and image preview. Our team is actively working on improvements to make the tool more reliable and user-friendly. Your input helps us prioritize those updates. If you’d like, please reach out to our support team so we can take a closer look at your project and ensure everything comes out the way you intended. Thanks, The Box Genie Team
Robyn
This was my first time using this company and my first time doing any branding like this for audience giveaways. Maggie was fantastic and went above and beyond in explaining the process and alleviating my concerns about the design. I cant wait to receive the finished product and take pictures at my event of these swag boxes!
Response from Box GenieSep 19, 2025
Hi, Robyn! Thank you for your kind review. Maggie and the team are excited to get your production of your swag boxes underway. We'd love to see them in action by tagging us on Instagram (@box_genie)! Thanks, The Box Genie Team
Allen
The team at Box Genie (Maggie and others) are 100% responsive, professional and timely!
Response from Box GenieSep 16, 2025
Hi, Allen! Thank you for your kind review. Maggie and the team have enjoyed working with you on your custom box project so far. We can't wait to see the final product! If you have any questions along the way, please reach out to Maggie. She'll be happy to help! Thanks, The Box Genie Team
Keith
I ordered their product sample pack, and I received it quickly. I am so impressed with their printing and corrugated quality, and I look forward to placing an order.
Response from Box GenieSep 15, 2025
Hi, Keith! Thank you for your kind review of our sample kit. We can't wait to craft your custom box project! If you have any questions, please feel free to reach out to our team via live phone, chat, or email. Thanks, The Box Genie Team
CeAnne K.
We initially had some concern with our first print with some boxes maybe shiffing during printing but Box Genie was right on helping us figure out how to get that fixed and make it right.
Response from Box GenieSep 4, 2025
Hi, CeAnne! Thank you for leaving an honest review. I connected with your account manager. It sounds like she is working with you and our graphics team to correct this for future orders. Let us know if you need anything else! Thanks, The Box Genie